Client updates report (Incidents)

12 May

RT	Client	Replies missed	Subject
58220	Internal		icinga error
58219	Internal		Check for Security Notices and System Updates
58132	Sucden		Linux kernel security update (CVE-2026-31431)
58213	OGT		CRITICAL: System Health: Log Rotation on basil.internal.ogtip.com
58224	AskBio		Cristina
58117	Reigate College		Linux vulnerability: Copy fail (CVE-2026-31431)
58225	AskBio		rtp-promptdv-01 is down
58193	Internal	11 May	dirtyfrag exploit
58205	AskBio		Storage alert: /home on talisker.synpromics.com
58100	Econic Bio	01 May	Linux vulnerability: Copy fail (CVE-2026-31431)
58124	TCV		Linux vulnerability: Copy fail (CVE-2026-31431)
58155	Quickline	06 May	aql-svr-zabbix-db.quickline.co.uk Zabbix partitioning less than 10 days
58091	Internal		CRITICAL: Backups: Backup to woodlands.midnighthax.com on mersey.tiger-computing.co.uk
58110	Lantech		Linux vulnerability: Copy fail (CVE-2026-31431)
58115	OGT		Linux vulnerability: Copy fail (CVE-2026-31431)

git hash: master (f521b466)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.1.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	27.338 msec
System CPU time	3.951 msec
Total CPU time	31.289 msec
Elapsed time	57.266 msec
Context switches	31 voluntary, 64 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-05-12&start=2026-05-12
REMOTE_ADDR	10.42.58.188
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-05-12'
'start'	'2026-05-12'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Incidents)', 'start': datetime.date(2026, 5, 12), 'end': datetime.date(2026, 5, 12)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Incidents?end=2026-05-12&start=2026-05-12' [GET]>
tickets	[<Ticket(id=8602, rt_number=58220, queue=Incidents, subject=icinga error, ticket_status=closed, client=Internal, priority=61, created=2026-05-12 08:04:05, last_txn_id=0>, <Ticket(id=8601, rt_number=58219, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-05-12 00:00:05, last_txn_id=0>, <Ticket(id=8482, rt_number=58132, queue=Incidents, subject=Linux kernel security update (CVE-2026-31431), ticket_status=closed, client=Sucden, priority=93, created=2026-04-30 11:27:34, last_txn_id=2491796>, <Ticket(id=8595, rt_number=58213, queue=Incidents, subject=CRITICAL: System Health: Log Rotation on basil.internal.ogtip.com, ticket_status=closed, client=OGT, priority=32, created=2026-05-11 08:31:39, last_txn_id=0>, <Ticket(id=8606, rt_number=58224, queue=Incidents, subject=Cristina, ticket_status=closed, client=AskBio, priority=71, created=2026-05-12 16:49:03, last_txn_id=0>, <Ticket(id=8467, rt_number=58117, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Reigate College, priority=74, created=2026-04-30 10:03:37, last_txn_id=0>, <Ticket(id=8607, rt_number=58225, queue=Incidents, subject=rtp-promptdv-01 is down, ticket_status=closed, client=AskBio, priority=81, created=2026-05-12 23:12:41, last_txn_id=0>, <Ticket(id=8575, rt_number=58193, queue=Incidents, subject=dirtyfrag exploit, ticket_status=closed, client=Internal, priority=62, created=2026-05-08 08:13:39, last_txn_id=0>, <Ticket(id=8587, rt_number=58205, queue=Incidents, subject=Storage alert: /home on talisker.synpromics.com, ticket_status=closed, client=AskBio, priority=81, created=2026-05-08 14:56:05, last_txn_id=0>, <Ticket(id=8450, rt_number=58100, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Econic Bio, priority=73, created=2026-04-30 09:56:48, last_txn_id=0>, <Ticket(id=8474, rt_number=58124, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=TCV, priority=53, created=2026-04-30 10:07:34, last_txn_id=0>, <Ticket(id=8537, rt_number=58155, queue=Incidents, subject=aql-svr-zabbix-db.quickline.co.uk Zabbix partitioning less than 10 days, ticket_status=closed, client=Quickline, priority=53, created=2026-05-05 08:31:42, last_txn_id=0>, <Ticket(id=8441, rt_number=58091, queue=Incidents, subject=CRITICAL: Backups: Backup to woodlands.midnighthax.com on mersey.tiger-computing.co.uk, ticket_status=closed, client=Internal, priority=53, created=2026-04-30 08:53:57, last_txn_id=2498019>, <Ticket(id=8460, rt_number=58110, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Lantech, priority=53, created=2026-04-30 10:00:51, last_txn_id=0>, <Ticket(id=8465, rt_number=58115, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=resolved, client=OGT, priority=76, created=2026-04-30 10:02:21, last_txn_id=2514298>]

Client updates report (Incidents)

12 May

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-07 05:00:15.077702	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077762	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077772	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077791	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077799	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077805	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077811	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077816	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077821	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077826	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077832	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077837	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077842	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077846	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077851	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077858	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077863	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077868	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077873	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077878	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077883	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077888	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077893	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077898	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077903	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077908	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077913	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077918	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077924	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077929	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077934	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077940	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077946	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077951	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077957	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077962	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077972	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077976	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077981	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077986	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077991	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.077996	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078002	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078008	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078013	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078018	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078023	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078028	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078033	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078038	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078044	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078049	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078054	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078059	xxx	./services/model.py:838
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DEBUG	2026-07-07 05:00:15.078069	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078076	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078084	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078092	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078097	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078102	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078107	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078112	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078117	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078122	xxx	./services/model.py:838
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DEBUG	2026-07-07 05:00:15.078133	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078138	xxx	./services/model.py:838
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DEBUG	2026-07-07 05:00:15.078148	xxx	./services/model.py:838
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DEBUG	2026-07-07 05:00:15.078194	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078198	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078204	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078209	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078214	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078219	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078224	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078229	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078235	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078239	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078244	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078249	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078254	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078259	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078264	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078270	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078275	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078280	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078285	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078290	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078295	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078300	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078305	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078310	xxx	./services/model.py:838
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DEBUG	2026-07-07 05:00:15.078320	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078325	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078331	xxx	./services/model.py:838
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DEBUG	2026-07-07 05:00:15.078367	xxx	./services/model.py:838
DEBUG	2026-07-07 05:00:15.078371	xxx	./services/model.py:838