Client updates report (Incidents)

05 Jan - 06 Feb

RT	Client	Replies missed	Subject
57089	Internal		Check for Security Notices and System Updates
56937	ATA Group	08 Jan	SBP Hardware Review
57103	Internal		Check for Security Notices and System Updates
56925	Internal		Check for Security Notices and System Updates
57016	Internal		CRITICAL: Special: IcingaDB State on towy1.tiger-computing.co.uk
57133	Internal		Check for Security Notices and System Updates
56903	Internal		Check for Security Notices and System Updates
57093	Internal		Check for Security Notices and System Updates
57067	Sucden		ptp4l service failing on interstar01,02
56900	Sucden		interstar08/09/10.sucden.co.uk
56913	Internal		Check for Security Notices and System Updates
57065	OpenCorporates		OC Icinga issue
57069	Internal		Check for Security Notices and System Updates
56949	Global Brands	13 Jan	DOWN: svr1.global-brands.internal
57140	Cirencester College		20260129-DB server degraded - appears full
56938	OpenCorporates		Check Valid Configs - Sys1
57051	AskBio		CRITICAL: System Health: Systemd State on rtp-promptdv-01.askbio.com
56926	Gravytrain		app.prod.qs1.grvytrn.co.uk certbot renew snap failure
56962	OpenCorporates		CRITICAL: 'pacemaker' on 'zcluster1.opencorporates.internal'
57064	Crystal Units		Logrotate failure on crylonlis2024.crystal.local
57063	Internal		Check for Security Notices and System Updates
56941	Internal		Check for Security Notices and System Updates
56944	Internal		Multiple systems puppet not puppeting
56918	Gravytrain	08 Jan	WARNING: Security: WordPress Versions on web.prod.qs1.grvytrn.co.uk
56953	Internal		Check for Security Notices and System Updates
56935	Sucden		Automatic disk unlock not working \| patrs-gs2-p1l01.sucden.co.uk
56963	Internal		Check for Security Notices and System Updates
56950	Tangram		WARNING: Cloud: Azure Credential: GitLab on azure.etherapeutics.co.uk
56977	Internal		Check for Security Notices and System Updates
57130	AskBio		DOWN: rtp-promptdv-01.askbio.com
56981	Internal		Check for Security Notices and System Updates
56917	Rotastat		Draytek reboot
56955	Reigate College		CRITICAL: Networking: SSH on rc-mss.reigate.ac.uk
57049	Internal		Check for Security Notices and System Updates
57052	Internal		tcl/avon/tcl-monitoring thanos compact failed
57053	Geograph		geograph/prod/tcl-monitoring
57060	Cirencester College		CRITICAL: System Health: Systemd State on ccwebdb01.cirencester.ac.uk
57054	Rotastat		gallus.rotastat.com duply backups failure
57061	OGT		WARNING: NRPE Disk: All Disks on basil.internal.ogtip.com
56942	AskBio		CRITICAL: System Health: Systemd State on edb-lab-skye.askbio.com
56966	Internal		icinga web pods ooming
57166	BD Group		efiling www.1stformations.co.uk
57213	Internal		Check for Security Notices and System Updates
57214	AskBio		CRITICAL: 'Networking: SSH' on 'macleod-ipmi.synpromics.com'
57082	OGT	21 Jan, 26 Jan	WARNING: NRPE Disk: /Data on sybil.internal.ogtip.com
57111	Geograph		CRITICAL: HTTP: Geograph data HTTP on data.geograph.org.uk
57070	OGT	20 Jan	WARNING: NRPE Disk: All Disks on basil.internal.ogtip.com
57169	Internal		Check for Security Notices and System Updates
57127	Internal		Check for Security Notices and System Updates
57094	Geograph		CRITICAL: HTTP: Geograph www HTTPS on www.geograph.org.uk
57202	Internal		Check for Security Notices and System Updates
57109	Sucden		WARNING: NRPE Disk: All Disks on duffman.sucden.co.uk
57118	AskBio	28 Jan	WARNING: NRPE Disk: / on edb-lab-skye.askbio.com
57101	DLS Plastics		WARNING: NRPE Disk: /boot/efi on dlskvm1.dls.internal
57086	Imoves	21 Jan	Is imoves down - can you check
57107	OpenCorporates	29 Jan	sys1 ipmi issue
57143	Internal		Check for Security Notices and System Updates
57138	Geograph		[FIRING: 1 for geograph/prod] NodeFilesystemSpaceFillingUp in tcl-monitoring
57104	AskBio		Connectivity blip
57105	Internal		Check for Security Notices and System Updates
57091	Top To Toe		CRITICAL: System Health: Systemd State on gait-prod.toptotoe.com
57077	Internal		Check for Security Notices and System Updates
56974	Koinex	14 Jan, 16 Jan	CRITICAL: Networking: ping4 on koinexserver.home
57174	Cirencester College		CRITICAL: HTTP: STARS HTTPS cert on ccolive.cirencester.local
56967	Internal		Server backups not allocated to a client
57075	AskBio		DOWN: rtp-promptdv-01.askbio.com
57211	OpenCorporates		WARNING: System Health: NTP on bot2 and analysis-app1
57212	Midnight Hax		CRITICAL: Backups: Backup to mersey.tiger-computing.co.uk on woodlands.midnighthax.com
57217	Koinex		Security: Kernel Version on koinexserver.home
57220	OpenCorporates		UNKNOWN: 'systemd_state' on 'vm-host22.opencorporates.internal'
57115	Internal		Check for Security Notices and System Updates
57204	OGT		manuel.internal.ogtip.com restic issues
57160	Crystal Units	02 Feb	CRITICAL: System Health: Systemd State on crylonlis2024.crystal.local
57194	Internal		Check for Security Notices and System Updates
57209	Cirencester College		CRITICAL: HTTP: STARS HTTPS cert on ccolive.cirencester.local
57125	OpenCorporates		DOWN: dc infra
57216	OpenCorporates		Corrupt bot database files
57187	Internal		Check for Security Notices and System Updates
57182	OpenCorporates		OC CEPH PG Failed

git hash: master (4425ed35)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.12.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.0	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	85.874 msec
System CPU time	7.815 msec
Total CPU time	93.689 msec
Elapsed time	117.391 msec
Context switches	48 voluntary, 8 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-02-06&start=2026-01-05
REMOTE_ADDR	10.42.140.187
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2026-02-06'
'start'	'2026-01-05'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Incidents)', 'start': datetime.date(2026, 1, 5), 'end': datetime.date(2026, 2, 6)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Incidents?end=2026-02-06&start=2026-01-05' [GET]>
tickets	[<Ticket(id=7627, rt_number=57089, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-21 00:00:02, last_txn_id=0>, <Ticket(id=7442, rt_number=56937, queue=Incidents, subject=SBP Hardware Review, ticket_status=closed, client=ATA Group, priority=61, created=2026-01-07 14:03:05, last_txn_id=0>, <Ticket(id=7641, rt_number=57103, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-23 00:00:02, last_txn_id=0>, <Ticket(id=7430, rt_number=56925, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-07 00:00:04, last_txn_id=0>, <Ticket(id=7521, rt_number=57016, queue=Incidents, subject=CRITICAL: Special: IcingaDB State on towy1.tiger-computing.co.uk, ticket_status=closed, client=Internal, priority=71, created=2026-01-14 21:03:53, last_txn_id=0>, <Ticket(id=7671, rt_number=57133, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-29 00:00:03, last_txn_id=0>, <Ticket(id=7408, rt_number=56903, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-05 00:00:04, last_txn_id=0>, <Ticket(id=7631, rt_number=57093, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-22 00:00:02, last_txn_id=0>, <Ticket(id=7604, rt_number=57067, queue=Incidents, subject=ptp4l service failing on interstar01,02, ticket_status=closed, client=Sucden, priority=71, created=2026-01-17 10:39:12, last_txn_id=0>, <Ticket(id=7405, rt_number=56900, queue=Incidents, subject=interstar08/09/10.sucden.co.uk, ticket_status=closed, client=Sucden, priority=50, created=2026-01-04 01:22:33, last_txn_id=0>, <Ticket(id=7418, rt_number=56913, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-06 00:00:02, last_txn_id=0>, <Ticket(id=7602, rt_number=57065, queue=Incidents, subject=OC Icinga issue, ticket_status=closed, client=OpenCorporates, priority=81, created=2026-01-16 08:35:22, last_txn_id=0>, <Ticket(id=7606, rt_number=57069, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-19 00:00:02, last_txn_id=0>, <Ticket(id=7454, rt_number=56949, queue=Incidents, subject=DOWN: svr1.global-brands.internal, ticket_status=closed, client=Global Brands, priority=62, created=2026-01-08 12:03:48, last_txn_id=0>, <Ticket(id=7678, rt_number=57140, queue=Incidents, subject=20260129-DB server degraded - appears full, ticket_status=closed, client=Cirencester College, priority=71, created=2026-01-29 16:14:35, last_txn_id=2448320>, <Ticket(id=7443, rt_number=56938, queue=Incidents, subject=Check Valid Configs - Sys1 , ticket_status=closed, client=OpenCorporates, priority=61, created=2026-01-07 15:01:05, last_txn_id=0>, <Ticket(id=7524, rt_number=57051, queue=Incidents, subject=CRITICAL: System Health: Systemd State on rtp-promptdv-01.askbio.com, ticket_status=closed, client=AskBio, priority=61, created=2026-01-15 06:00:00, last_txn_id=0>, <Ticket(id=7431, rt_number=56926, queue=Incidents, subject=app.prod.qs1.grvytrn.co.uk certbot renew snap failure, ticket_status=closed, client=Gravytrain, priority=52, created=2026-01-07 08:11:22, last_txn_id=0>, <Ticket(id=7467, rt_number=56962, queue=Incidents, subject= CRITICAL: 'pacemaker' on 'zcluster1.opencorporates.internal', ticket_status=closed, client=OpenCorporates, priority=61, created=2026-01-11 15:13:00, last_txn_id=0>, <Ticket(id=7601, rt_number=57064, queue=Incidents, subject=Logrotate failure on crylonlis2024.crystal.local, ticket_status=closed, client=Crystal Units, priority=61, created=2026-01-16 00:07:45, last_txn_id=0>, <Ticket(id=7600, rt_number=57063, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-16 00:00:02, last_txn_id=0>, <Ticket(id=7446, rt_number=56941, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-08 00:00:03, last_txn_id=0>, <Ticket(id=7449, rt_number=56944, queue=Incidents, subject=Multiple systems puppet not puppeting, ticket_status=closed, client=Internal, priority=61, created=2026-01-08 08:26:25, last_txn_id=0>, <Ticket(id=7423, rt_number=56918, queue=Incidents, subject=WARNING: Security: WordPress Versions on web.prod.qs1.grvytrn.co.uk, ticket_status=closed, client=Gravytrain, priority=42, created=2026-01-06 12:20:23, last_txn_id=0>, <Ticket(id=7458, rt_number=56953, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-09 00:00:03, last_txn_id=0>, <Ticket(id=7440, rt_number=56935, queue=Incidents, subject=Automatic disk unlock not working \| patrs-gs2-p1l01.sucden.co.uk, ticket_status=closed, client=Sucden, priority=41, created=2026-01-07 12:29:14, last_txn_id=0>, <Ticket(id=7468, rt_number=56963, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-12 00:00:03, last_txn_id=0>, <Ticket(id=7455, rt_number=56950, queue=Incidents, subject=WARNING: Cloud: Azure Credential: GitLab on azure.etherapeutics.co.uk, ticket_status=closed, client=Tangram, priority=51, created=2026-01-08 14:42:18, last_txn_id=0>, <Ticket(id=7482, rt_number=56977, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-13 00:00:04, last_txn_id=0>, <Ticket(id=7668, rt_number=57130, queue=Incidents, subject=DOWN: rtp-promptdv-01.askbio.com, ticket_status=closed, client=AskBio, priority=81, created=2026-01-28 14:14:36, last_txn_id=0>, <Ticket(id=7486, rt_number=56981, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-14 00:00:03, last_txn_id=0>, <Ticket(id=7422, rt_number=56917, queue=Incidents, subject=Draytek reboot, ticket_status=closed, client=Rotastat, priority=41, created=2026-01-06 11:28:27, last_txn_id=0>, <Ticket(id=7460, rt_number=56955, queue=Incidents, subject=CRITICAL: Networking: SSH on rc-mss.reigate.ac.uk, ticket_status=closed, client=Reigate College, priority=41, created=2026-01-09 10:10:43, last_txn_id=0>, <Ticket(id=7522, rt_number=57049, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-15 00:00:02, last_txn_id=0>, <Ticket(id=7525, rt_number=57052, queue=Incidents, subject=tcl/avon/tcl-monitoring thanos compact failed, ticket_status=closed, client=Internal, priority=51, created=2026-01-15 08:09:13, last_txn_id=0>, <Ticket(id=7526, rt_number=57053, queue=Incidents, subject=geograph/prod/tcl-monitoring, ticket_status=closed, client=Geograph, priority=51, created=2026-01-15 08:11:22, last_txn_id=0>, <Ticket(id=7597, rt_number=57060, queue=Incidents, subject=CRITICAL: System Health: Systemd State on ccwebdb01.cirencester.ac.uk, ticket_status=closed, client=Cirencester College, priority=61, created=2026-01-14 11:18:10, last_txn_id=2443308>, <Ticket(id=7527, rt_number=57054, queue=Incidents, subject=gallus.rotastat.com duply backups failure, ticket_status=closed, client=Rotastat, priority=51, created=2026-01-15 08:51:49, last_txn_id=0>, <Ticket(id=7598, rt_number=57061, queue=Incidents, subject=WARNING: NRPE Disk: All Disks on basil.internal.ogtip.com, ticket_status=closed, client=OGT, priority=41, created=2026-01-15 15:26:07, last_txn_id=0>, <Ticket(id=7447, rt_number=56942, queue=Incidents, subject=CRITICAL: System Health: Systemd State on edb-lab-skye.askbio.com, ticket_status=closed, client=AskBio, priority=61, created=2026-01-08 00:11:56, last_txn_id=2439878>, <Ticket(id=7471, rt_number=56966, queue=Incidents, subject=icinga web pods ooming, ticket_status=closed, client=Internal, priority=61, created=2026-01-12 08:08:18, last_txn_id=0>, <Ticket(id=7704, rt_number=57166, queue=Incidents, subject=efiling www.1stformations.co.uk , ticket_status=closed, client=BD Group, priority=72, created=2026-02-01 21:13:05, last_txn_id=0>, <Ticket(id=7751, rt_number=57213, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-02-06 00:00:03, last_txn_id=0>, <Ticket(id=7752, rt_number=57214, queue=Incidents, subject=CRITICAL: 'Networking: SSH' on 'macleod-ipmi.synpromics.com', ticket_status=closed, client=AskBio, priority=61, 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NRPE Disk: /boot/efi on dlskvm1.dls.internal, ticket_status=closed, client=DLS Plastics, priority=1, created=2026-01-22 14:02:41, last_txn_id=0>, <Ticket(id=7623, rt_number=57086, queue=Incidents, subject=Is imoves down - can you check, ticket_status=closed, client=Imoves, priority=12, created=2026-01-20 16:44:39, last_txn_id=0>, <Ticket(id=7645, rt_number=57107, queue=Incidents, subject=sys1 ipmi issue, ticket_status=closed, client=OpenCorporates, priority=62, created=2026-01-26 08:59:53, last_txn_id=0>, <Ticket(id=7681, rt_number=57143, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-30 00:00:03, last_txn_id=0>, <Ticket(id=7676, rt_number=57138, queue=Incidents, subject=[FIRING: 1 for geograph/prod] NodeFilesystemSpaceFillingUp in tcl-monitoring, ticket_status=closed, client=Geograph, priority=41, created=2026-01-29 11:44:20, last_txn_id=0>, <Ticket(id=7642, rt_number=57104, queue=Incidents, subject=Connectivity blip, ticket_status=closed, client=AskBio, priority=61, created=2026-01-24 01:54:00, last_txn_id=0>, <Ticket(id=7643, rt_number=57105, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-26 00:00:03, last_txn_id=0>, <Ticket(id=7629, rt_number=57091, queue=Incidents, subject=CRITICAL: System Health: Systemd State on gait-prod.toptotoe.com, ticket_status=closed, client=Top To Toe, priority=71, created=2026-01-21 07:57:49, last_txn_id=0>, <Ticket(id=7614, rt_number=57077, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-20 00:00:03, last_txn_id=0>, <Ticket(id=7479, rt_number=56974, queue=Incidents, subject=CRITICAL: Networking: ping4 on koinexserver.home, ticket_status=closed, client=Koinex, priority=53, created=2026-01-12 14:46:06, last_txn_id=0>, <Ticket(id=7712, rt_number=57174, queue=Incidents, subject=CRITICAL: HTTP: STARS HTTPS cert on ccolive.cirencester.local, ticket_status=closed, client=Cirencester College, priority=61, created=2026-02-02 09:11:04, last_txn_id=0>, <Ticket(id=7472, rt_number=56967, queue=Incidents, subject=Server backups not allocated to a client, ticket_status=closed, client=Internal, priority=41, created=2026-01-12 09:33:12, last_txn_id=0>, <Ticket(id=7612, rt_number=57075, queue=Incidents, subject=DOWN: rtp-promptdv-01.askbio.com, ticket_status=closed, client=AskBio, priority=81, created=2026-01-19 14:50:01, last_txn_id=0>, <Ticket(id=7749, rt_number=57211, queue=Incidents, subject=WARNING: System Health: NTP on bot2 and analysis-app1, ticket_status=closed, client=OpenCorporates, priority=61, created=2026-02-05 17:26:37, last_txn_id=0>, <Ticket(id=7750, rt_number=57212, queue=Incidents, subject=CRITICAL: Backups: Backup to mersey.tiger-computing.co.uk on woodlands.midnighthax.com, ticket_status=closed, client=Midnight Hax, priority=41, created=2026-02-05 17:35:26, last_txn_id=0>, <Ticket(id=7755, rt_number=57217, queue=Incidents, subject=Security: Kernel Version on koinexserver.home, ticket_status=closed, client=Koinex, priority=41, created=2026-02-06 12:06:38, last_txn_id=0>, <Ticket(id=7758, rt_number=57220, queue=Incidents, subject=UNKNOWN: 'systemd_state' on 'vm-host22.opencorporates.internal', ticket_status=closed, client=OpenCorporates, priority=71, created=2026-02-06 16:39:17, last_txn_id=0>, <Ticket(id=7653, rt_number=57115, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-27 00:00:03, last_txn_id=0>, <Ticket(id=7742, rt_number=57204, queue=Incidents, subject=manuel.internal.ogtip.com restic issues, ticket_status=closed, client=OGT, priority=41, created=2026-02-05 08:05:14, last_txn_id=0>, <Ticket(id=7698, rt_number=57160, queue=Incidents, subject=CRITICAL: System Health: Systemd State on 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for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-02-03 00:00:03, last_txn_id=0>, <Ticket(id=7720, rt_number=57182, queue=Incidents, subject=OC CEPH PG Failed, ticket_status=closed, client=OpenCorporates, priority=61, created=2026-02-02 17:46:39, last_txn_id=0>]

Client updates report (Incidents)

05 Jan - 06 Feb

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-03-27 11:52:34.433424	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433480	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433499	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433512	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433522	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433528	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433535	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433541	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433547	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433553	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433559	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433565	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433570	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433576	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433582	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433587	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433593	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433598	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433604	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433612	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433619	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433624	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433630	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433637	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433643	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433649	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433655	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433661	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433666	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433672	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433678	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433684	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433689	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433695	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433700	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433706	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433712	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433720	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433725	xxx	./services/model.py:838
DEBUG	2026-03-27 11:52:34.433731	xxx	./services/model.py:838