Client updates report (Incidents)

15 Dec - 16 Jan

RT	Client	Replies missed	Subject
56767	Internal		Check for Security Notices and System Updates
56937	ATA Group	08 Jan	SBP Hardware Review
56795	OGT		manuel.internal.ogtip.com restic issues
56925	Internal		Check for Security Notices and System Updates
56810	Internal		Check for Security Notices and System Updates
56820	Internal	26 Dec	Check for Security Notices and System Updates
56807	AskBio		Accidental reboot of edb-iona
56903	Internal		Check for Security Notices and System Updates
56826	Internal		Check for Security Notices and System Updates
56715	Sucden	13 Dec	Power supply issues
56898	Internal		Check for Security Notices and System Updates
56774	Geograph		CRITICAL: HTTP: Geograph www HTTPS on www.geograph.org.uk
56776	Internal		Check for Security Notices and System Updates
56785	Internal		Check for Security Notices and System Updates
56770	Reigate College		rc-mss.reigate.ac.uk disk filled up
56764	BD Group	15 Dec	Multiple failed HTTP checks
56804	Internal		Check for Security Notices and System Updates
56816	Internal		Check for Security Notices and System Updates
56809	OpenCorporates		CRITICAL: Load on zcluster2.opencorporates.internal
56900	Sucden		interstar08/09/10.sucden.co.uk
56913	Internal		Check for Security Notices and System Updates
56895	Internal		Check for Security Notices and System Updates
56802	OGT		WARNING: Storage: RAID on mickey.internal.ogtip.com
56793	Internal		Check for Security Notices and System Updates
56798	Internal		Check for Security Notices and System Updates
57065	OpenCorporates		OC Icinga issue
56783	Crystal Units		CRITICAL: System Health: Systemd State on crylonlis2024.crystal.local
56791	Internal		Piesup broken
56812	AskBio		CRITICAL: Disk: fstab mounts on macleod.synpromics.com
56824	OGT		OGT Site down
56962	OpenCorporates		CRITICAL: 'pacemaker' on 'zcluster1.opencorporates.internal'
56938	OpenCorporates		Check Valid Configs - Sys1
56941	Internal		Check for Security Notices and System Updates
56944	Internal		Multiple systems puppet not puppeting
57063	Internal		Check for Security Notices and System Updates
57064	Crystal Units		Logrotate failure on crylonlis2024.crystal.local
56918	Gravytrain	08 Jan	WARNING: Security: WordPress Versions on web.prod.qs1.grvytrn.co.uk
56953	Internal		Check for Security Notices and System Updates
56935	Sucden		Automatic disk unlock not working \| patrs-gs2-p1l01.sucden.co.uk
56963	Internal		Check for Security Notices and System Updates
56950	Tangram		WARNING: Cloud: Azure Credential: GitLab on azure.etherapeutics.co.uk
56949	Global Brands	13 Jan	DOWN: svr1.global-brands.internal
56977	Internal		Check for Security Notices and System Updates
57053	Geograph		geograph/prod/tcl-monitoring
56917	Rotastat		Draytek reboot
56955	Reigate College		CRITICAL: Networking: SSH on rc-mss.reigate.ac.uk
56981	Internal		Check for Security Notices and System Updates
56926	Gravytrain		app.prod.qs1.grvytrn.co.uk certbot renew snap failure
57049	Internal		Check for Security Notices and System Updates
57052	Internal		tcl/avon/tcl-monitoring thanos compact failed
57016	Internal		CRITICAL: Special: IcingaDB State on towy1.tiger-computing.co.uk
57051	AskBio		CRITICAL: System Health: Systemd State on rtp-promptdv-01.askbio.com
56942	AskBio		CRITICAL: System Health: Systemd State on edb-lab-skye.askbio.com
57060	Cirencester College		CRITICAL: System Health: Systemd State on ccwebdb01.cirencester.ac.uk
57061	OGT		WARNING: NRPE Disk: All Disks on basil.internal.ogtip.com
57054	Rotastat		gallus.rotastat.com duply backups failure
56966	Internal		icinga web pods ooming
56967	Internal		Server backups not allocated to a client
56974	Koinex	14 Jan	CRITICAL: Networking: ping4 on koinexserver.home

git hash: master (c8f901f4)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.1	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.1.4	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.0	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.9.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.7.8	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.3	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.2	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.2	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.45	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.5	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	33.522 msec
System CPU time	3.895 msec
Total CPU time	37.417 msec
Elapsed time	58.806 msec
Context switches	37 voluntary, 21 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-01-16&start=2025-12-15
REMOTE_ADDR	10.42.140.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2026-01-16'
'start'	'2025-12-15'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Incidents)', 'start': datetime.date(2025, 12, 15), 'end': datetime.date(2026, 1, 16)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Incidents?end=2026-01-16&start=2025-12-15' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=7302, rt_number=56767, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-12-15 00:00:06, last_txn_id=0>, <Ticket(id=7442, rt_number=56937, queue=Incidents, subject=SBP Hardware Review, ticket_status=closed, client=ATA Group, priority=61, created=2026-01-07 14:03:05, last_txn_id=0>, <Ticket(id=7330, rt_number=56795, queue=Incidents, subject=manuel.internal.ogtip.com restic issues, ticket_status=closed, client=OGT, priority=51, created=2025-12-18 08:33:16, last_txn_id=0>, <Ticket(id=7430, rt_number=56925, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-07 00:00:04, last_txn_id=0>, <Ticket(id=7345, rt_number=56810, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-12-23 00:00:02, last_txn_id=0>, <Ticket(id=7355, rt_number=56820, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-12-25 00:00:02, last_txn_id=0>, <Ticket(id=7342, rt_number=56807, queue=Incidents, subject=Accidental reboot of edb-iona, ticket_status=closed, client=AskBio, priority=81, created=2025-12-22 10:10:46, last_txn_id=0>, <Ticket(id=7408, rt_number=56903, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-05 00:00:04, last_txn_id=0>, <Ticket(id=7393, rt_number=56826, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-12-30 00:00:02, last_txn_id=0>, <Ticket(id=7250, rt_number=56715, queue=Incidents, subject=Power supply issues, ticket_status=closed, client=Sucden, priority=52, created=2025-12-08 09:39:37, last_txn_id=0>, <Ticket(id=7402, rt_number=56898, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-01 00:00:03, last_txn_id=0>, <Ticket(id=7309, rt_number=56774, queue=Incidents, subject=CRITICAL: HTTP: Geograph www HTTPS on www.geograph.org.uk, ticket_status=closed, client=Geograph, priority=51, created=2025-12-15 12:42:12, last_txn_id=0>, <Ticket(id=7311, rt_number=56776, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-12-16 00:00:03, last_txn_id=0>, <Ticket(id=7320, rt_number=56785, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-12-17 00:00:02, last_txn_id=0>, <Ticket(id=7305, rt_number=56770, queue=Incidents, subject=rc-mss.reigate.ac.uk disk filled up, ticket_status=closed, client=Reigate College, priority=61, created=2025-12-15 08:06:45, last_txn_id=0>, <Ticket(id=7299, rt_number=56764, queue=Incidents, subject=Multiple failed HTTP checks , ticket_status=closed, client=BD Group, priority=62, created=2025-12-14 06:26:09, last_txn_id=0>, <Ticket(id=7339, rt_number=56804, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-12-22 00:00:02, last_txn_id=0>, <Ticket(id=7351, rt_number=56816, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-12-24 00:00:02, last_txn_id=0>, <Ticket(id=7344, rt_number=56809, queue=Incidents, subject=CRITICAL: Load on zcluster2.opencorporates.internal, ticket_status=closed, client=OpenCorporates, priority=81, created=2025-12-22 12:17:27, last_txn_id=0>, <Ticket(id=7405, rt_number=56900, queue=Incidents, subject=interstar08/09/10.sucden.co.uk, ticket_status=closed, client=Sucden, priority=50, created=2026-01-04 01:22:33, last_txn_id=0>, <Ticket(id=7418, rt_number=56913, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-06 00:00:02, last_txn_id=0>, <Ticket(id=7399, rt_number=56895, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-12-31 00:00:03, last_txn_id=0>, <Ticket(id=7337, rt_number=56802, queue=Incidents, subject=WARNING: Storage: RAID on mickey.internal.ogtip.com, ticket_status=rejected, client=OGT, priority=41, created=2025-12-19 12:02:01, last_txn_id=0>, <Ticket(id=7328, rt_number=56793, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-12-18 00:00:03, last_txn_id=0>, <Ticket(id=7333, rt_number=56798, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-12-19 00:00:02, last_txn_id=0>, <Ticket(id=7602, rt_number=57065, queue=Incidents, subject=OC Icinga issue, ticket_status=resolved, client=OpenCorporates, priority=81, created=2026-01-16 08:35:22, last_txn_id=0>, <Ticket(id=7318, rt_number=56783, queue=Incidents, subject=CRITICAL: System Health: Systemd State on crylonlis2024.crystal.local, ticket_status=closed, client=Crystal Units, priority=61, created=2025-12-16 18:18:06, last_txn_id=0>, <Ticket(id=7326, rt_number=56791, queue=Incidents, subject=Piesup broken, ticket_status=closed, client=Internal, priority=51, created=2025-12-17 18:00:31, last_txn_id=0>, <Ticket(id=7347, rt_number=56812, queue=Incidents, subject=CRITICAL: Disk: fstab mounts on macleod.synpromics.com, ticket_status=closed, client=AskBio, priority=71, created=2025-12-23 10:02:13, last_txn_id=0>, <Ticket(id=7359, rt_number=56824, queue=Incidents, subject=OGT Site down, ticket_status=closed, client=OGT, priority=61, created=2025-12-29 10:21:05, last_txn_id=0>, <Ticket(id=7467, rt_number=56962, queue=Incidents, subject= CRITICAL: 'pacemaker' on 'zcluster1.opencorporates.internal', ticket_status=resolved, client=OpenCorporates, priority=61, created=2026-01-11 15:13:00, last_txn_id=0>, <Ticket(id=7443, rt_number=56938, queue=Incidents, subject=Check Valid Configs - Sys1 , ticket_status=closed, client=OpenCorporates, priority=61, created=2026-01-07 15:01:05, last_txn_id=0>, <Ticket(id=7446, rt_number=56941, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-08 00:00:03, last_txn_id=0>, <Ticket(id=7449, rt_number=56944, queue=Incidents, subject=Multiple systems puppet not puppeting, ticket_status=closed, client=Internal, priority=61, created=2026-01-08 08:26:25, last_txn_id=0>, <Ticket(id=7600, rt_number=57063, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=resolved, client=Internal, priority=41, created=2026-01-16 00:00:02, last_txn_id=0>, <Ticket(id=7601, rt_number=57064, queue=Incidents, subject=Logrotate failure on crylonlis2024.crystal.local, ticket_status=resolved, client=Crystal Units, priority=61, created=2026-01-16 00:07:45, last_txn_id=0>, <Ticket(id=7423, rt_number=56918, queue=Incidents, subject=WARNING: Security: WordPress Versions on web.prod.qs1.grvytrn.co.uk, ticket_status=closed, client=Gravytrain, priority=42, created=2026-01-06 12:20:23, last_txn_id=0>, <Ticket(id=7458, rt_number=56953, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-09 00:00:03, last_txn_id=0>, <Ticket(id=7440, rt_number=56935, queue=Incidents, subject=Automatic disk unlock not working \| patrs-gs2-p1l01.sucden.co.uk, ticket_status=closed, client=Sucden, priority=41, created=2026-01-07 12:29:14, last_txn_id=0>, <Ticket(id=7468, rt_number=56963, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-12 00:00:03, last_txn_id=0>, <Ticket(id=7455, rt_number=56950, queue=Incidents, subject=WARNING: Cloud: Azure Credential: GitLab on azure.etherapeutics.co.uk, ticket_status=closed, client=Tangram, priority=51, created=2026-01-08 14:42:18, last_txn_id=0>, <Ticket(id=7454, rt_number=56949, queue=Incidents, subject=DOWN: svr1.global-brands.internal, ticket_status=resolved, client=Global Brands, priority=62, created=2026-01-08 12:03:48, last_txn_id=0>, <Ticket(id=7482, rt_number=56977, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-01-13 00:00:04, last_txn_id=0>, <Ticket(id=7526, rt_number=57053, queue=Incidents, subject=geograph/prod/tcl-monitoring, ticket_status=resolved, client=Geograph, priority=51, created=2026-01-15 08:11:22, last_txn_id=0>, <Ticket(id=7422, rt_number=56917, queue=Incidents, subject=Draytek reboot, ticket_status=closed, client=Rotastat, priority=41, created=2026-01-06 11:28:27, last_txn_id=0>, <Ticket(id=7460, rt_number=56955, queue=Incidents, subject=CRITICAL: Networking: SSH on rc-mss.reigate.ac.uk, ticket_status=resolved, client=Reigate College, priority=41, created=2026-01-09 10:10:43, last_txn_id=0>, <Ticket(id=7486, rt_number=56981, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=resolved, client=Internal, priority=41, created=2026-01-14 00:00:03, last_txn_id=0>, <Ticket(id=7431, rt_number=56926, queue=Incidents, subject=app.prod.qs1.grvytrn.co.uk certbot renew snap failure, ticket_status=resolved, client=Gravytrain, priority=52, created=2026-01-07 08:11:22, last_txn_id=0>, <Ticket(id=7522, rt_number=57049, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=resolved, client=Internal, priority=41, created=2026-01-15 00:00:02, last_txn_id=0>, <Ticket(id=7525, rt_number=57052, queue=Incidents, subject=tcl/avon/tcl-monitoring thanos compact failed, ticket_status=resolved, client=Internal, priority=51, created=2026-01-15 08:09:13, last_txn_id=0>, <Ticket(id=7521, rt_number=57016, queue=Incidents, subject=CRITICAL: Special: IcingaDB State on towy1.tiger-computing.co.uk, ticket_status=resolved, client=Internal, priority=71, created=2026-01-14 21:03:53, last_txn_id=0>, <Ticket(id=7524, rt_number=57051, queue=Incidents, subject=CRITICAL: System Health: Systemd State on rtp-promptdv-01.askbio.com, ticket_status=resolved, client=AskBio, priority=61, created=2026-01-15 06:00:00, last_txn_id=0>, <Ticket(id=7447, rt_number=56942, queue=Incidents, subject=CRITICAL: System Health: Systemd State on edb-lab-skye.askbio.com, ticket_status=closed, client=AskBio, priority=61, created=2026-01-08 00:11:56, last_txn_id=2439878>, <Ticket(id=7597, rt_number=57060, queue=Incidents, subject=CRITICAL: System Health: Systemd State on ccwebdb01.cirencester.ac.uk, ticket_status=resolved, 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Client updates report (Incidents)

15 Dec - 16 Jan

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client_updates_report_drilldown.html

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Log Messages

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Level	Time	Message	Location
DEBUG	2026-01-21 09:51:30.666724	xxx	./services/model.py:838
DEBUG	2026-01-21 09:51:30.666775	xxx	./services/model.py:838
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