Client updates report (Incidents)

13 Oct - 14 Nov

RT	Client	Replies missed	Subject
56394	Internal		Check for Security Notices and System Updates
56387	Internal		CRITICAL: HTTP: BackupPC on mersey.tiger-computing.co.uk
56207	BD Group		api/portal.bdgroup.co.uk HTTP/HTTPS timeouts
56208	BD Group		portal/api.bdgroup.co.uk HTTP/S timeouts
56187	Sucden		Puppet not functioning on ben.sucden.co.uk
56278	Tangram
56326	Rotastat		Storage alert: /home on gallus.rotastat.com
56373	AskBio		edb-coll.askbio.com configuration management
56325	Tusk IC		Storage alert: /srv/software on mammoth.tusknet
56250	Internal		Check for Security Notices and System Updates
56360	Internal		Disk usage alert
56253	Geograph		geograph/prod node issues
56371	AskBio		macleod.synpromics.com backup to thames.tiger-computing.co.uk
56176	Internal		Check for Security Notices and System Updates
56228	Gravytrain		web.prod.bf2.bedfordinsurance.co.uk service failure
56367	OpenCorporates		oc-prod-openc DatabaseConnections
56175	Sucden		CRITICAL: System Health: NTP on multiple systems
56260	Internal		Check for Security Notices and System Updates
56178	Sucden		interstar01/02.sucden.co.uk configuration issue
56234	OGT		Rodney1.internal.ogtip.com restic backups for manuel-ngs failed
56209	Internal		Check for Security Notices and System Updates
56225	AskBio		/weka on Coll
56245	Geograph		CRITICAL: HTTP: Gitlab Landing HTTPS on gitlab.cloud.geograph.org.uk
56182	ERF Electrical		Out of date WordPress Version \| weblive.erfelectrical.co.uk
56215	Sucden		NTP Offset
56292	Tusk IC		mammoth.tusknet volume usage on /srv/software
56395	BD Group		ef-v5-nodes.c.ef-platform.internal site timeouts
56384	AskBio		UNKNOWN: NRPE Disk: All Disks on edb-jura.askbio.com
56217	Internal		Check for Security Notices and System Updates
56224	Geograph		geograph/harbor volume filling up
56188	Internal		Check for Security Notices and System Updates
56220	AskBio		DNS (10.193.220.5) inaccessible
56266	Internal		CRITICAL: icinga2-config on towy2.tiger-computing.co.uk
56190	NFW	15 Oct	nfwgs2.nfw.internal check timeouts
56246	Internal		Check for Security Notices and System Updates
56330	Internal		Check for Security Notices and System Updates
56324	Tusk IC		saltd.service failed on mammoth.tusknet
56307	Sucden		duffman.sucden.co.uk configuration stuck
56374	Internal	11 Nov	Server backups not allocated to a client
56183	Sucden	17 Oct	Storage alert: /home on duffman.sucden.co.uk
56181	Entrepreneurs Circle		Out of date WordPress Versions \| srv.entrepreneurscircle.org
56262	Geograph		geograph/prod/harbor persistent volume filling up
56280	Internal		Check for Security Notices and System Updates
56185	Koinex		Server down
56186	Azura		No opentrk transactions on ocado*
56286	Tangram		dgx2 site to site VPN
56226	Internal		Check for Security Notices and System Updates
56267	Internal		Check for Security Notices and System Updates
56240	Rotastat		DOWN: gallus.rotastat.com
56293	Internal		ALARM: "Billing Alarm: 75 USD" in US East (N. Virginia)
56287	Sysdoc	31 Oct, 04 Nov	sysdoc/flightpath/tcl-system
56232	OGT	22 Oct	WARNING: NRPE Disk: /srv/ngs on rodney.internal.ogtip.com
56322	Internal	05 Nov	Backups to Thames from Mersey
56294	Internal		Check for Security Notices and System Updates
56235	Globecast		DOWN: gcukscheddb01/02/dev.globecastne.com
56334	Tusk IC	08 Nov	mammoth.tusknet storage volume usage /home
56222	Entrepreneurs Circle		srv.entrepreneurscircle.org disk usage on /var/mail
56310	Internal		Check for Security Notices and System Updates
56279	Tangram		AWS Site-to-Site VPN: Tunnel
56270	Trident Honda		vmsvr1.trident.lan borgmatic backups failure
56265	AskBio		Storage alert: /home on talisker.synpromics.com
56332	Internal		CRITICAL: Backups: Restic tcl-thames on bann1.tcl.internal
56254	JISC		DC UPS Battery notice
56298	OpenCorporates		SAN1 HDD failure
56300	BD Group		CRITICAL: HTTP: client.uniwide.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
56342	Internal		Check for Security Notices and System Updates
56336	Crystal Units		crylonlis2024.crystal.local config failing
56341	Quickline		AQL servers offline
56323	Internal		Backup issues
56116	AskBio		Frozen mail on talisker.synpromics.com
56284	OpenCorporates		knowledge.opencorporates.com - Timeout (no headers received)
56202	Internal		Check for Security Notices and System Updates
56388	OGT		manuel.internal.ogtip.com restic forget failure srv-restic-projects
56203	eTherapeutics		Platform production pod not ready: interactome
56204	ETX	17 Oct, 23 Oct	Kustomization not Ready: eks-staging-nextflow-tower
56282	Cirencester College		Cirencester power issue
56303	Internal		Check for Security Notices and System Updates
56184	AskBio		WARNING: NRPE Disk: / on edb-lab-skye.askbio.com
56199	Internal		Check for Security Notices and System Updates
56329	Internal		Kahootz monitoring still active in Karma
56233	Internal		Check for Security Notices and System Updates
56358	Internal		Disk usage alert
56353	Internal		Check for Security Notices and System Updates
56345	OGT		WARNING: NRPE Disk: All Disks on manuel.internal.ogtip.com
56339	AskBio		UNKNOWN: Disk: fstab mounts on edb-coll.askbio.com
56404	Internal		Check for Security Notices and System Updates
56411	Internal		Check for Security Notices and System Updates
56397	Azura		WARNING: NRPE Disk: /home on ocado1.opentrk.com
56369	Internal		Check for Security Notices and System Updates
56355	AskBio		edb-coll.askbio.com restic backups
56357	AskBio		WARNING: NRPE Disk: / on edb-lab-skye.askbio.com
56365	Sucden		CRITICAL: Systemd State on multiple Sucden systems
56255	ITC Compliance		DC UPS Battery notice
56256	OGT		DC UPS Battery notice
56285	Internal		Check for Security Notices and System Updates
56356	OGT		WARNING: NRPE Disk: /srv/ngs on rodney.internal.ogtip.com
56343	Geograph		geograph/prod node swaps
56376	Entrepreneurs Circle		srv.entrepreneurscircle.org high load/timeouts
56383	Geograph		CRITICAL: HTTP: Geograph www HTTPS on www.geograph.org.uk
56346	OGT	13 Nov	WARNING: Mail: Queue Length on manuel.internal.ogtip.com
56396	Tusk IC	13 Nov	CRITICAL: Networking: SSH on elephant.tusknet
56385	Internal		Check for Security Notices and System Updates
56393	DLS Plastics		DLS Medical site down

git hash: master (a2100d46)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.17.2	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.11.0	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2025.11.12	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.2.4	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.8.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.6.2	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	0.12.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.1	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.1	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.1	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
sniffio	1.3.1	None	Sniff out which async library your code is running under
SQLAlchemy	2.0.44	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.5.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.3	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	126.271 msec
System CPU time	3.498 msec
Total CPU time	129.769 msec
Elapsed time	179.791 msec
Context switches	76 voluntary, 4 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-11-14&start=2025-10-13
REMOTE_ADDR	10.42.58.147
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2025-11-14'
'start'	'2025-10-13'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Incidents)', 'start': datetime.date(2025, 10, 13), 'end': datetime.date(2025, 11, 14)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Incidents?end=2025-11-14&start=2025-10-13' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=6958, rt_number=56394, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-11-12 00:00:03, last_txn_id=0>, <Ticket(id=6951, rt_number=56387, queue=Incidents, subject=CRITICAL: HTTP: BackupPC on mersey.tiger-computing.co.uk, ticket_status=closed, client=Internal, priority=61, created=2025-11-11 08:22:18, last_txn_id=0>, <Ticket(id=6773, rt_number=56207, queue=Incidents, subject=api/portal.bdgroup.co.uk HTTP/HTTPS timeouts, ticket_status=closed, client=BD Group, priority=51, created=2025-10-16 14:59:25, last_txn_id=0>, <Ticket(id=6774, rt_number=56208, queue=Incidents, subject=portal/api.bdgroup.co.uk HTTP/S timeouts, ticket_status=closed, client=BD Group, priority=51, created=2025-10-16 15:42:52, last_txn_id=0>, <Ticket(id=6753, rt_number=56187, queue=Incidents, subject=Puppet not functioning on ben.sucden.co.uk, ticket_status=closed, client=Sucden, priority=51, created=2025-10-13 15:43:37, last_txn_id=0>, <Ticket(id=6844, rt_number=56278, queue=Incidents, subject=, ticket_status=rejected, client=Tangram, priority=0, created=2025-10-28 18:07:28, last_txn_id=0>, <Ticket(id=6892, rt_number=56326, queue=Incidents, subject=Storage alert: /home on gallus.rotastat.com, ticket_status=closed, client=Rotastat, priority=41, created=2025-11-04 12:47:19, last_txn_id=0>, <Ticket(id=6938, rt_number=56373, queue=Incidents, subject=edb-coll.askbio.com configuration management, ticket_status=closed, client=AskBio, priority=61, created=2025-11-10 08:35:48, last_txn_id=0>, <Ticket(id=6891, rt_number=56325, queue=Incidents, subject=Storage alert: /srv/software on mammoth.tusknet, ticket_status=closed, client=Tusk IC, priority=42, created=2025-11-04 12:44:30, last_txn_id=0>, <Ticket(id=6816, rt_number=56250, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-10-24 00:00:02, last_txn_id=0>, <Ticket(id=6926, rt_number=56360, queue=Incidents, subject=Disk usage alert, ticket_status=resolved, client=Internal, priority=0, created=2025-11-07 10:13:45, last_txn_id=0>, <Ticket(id=6819, rt_number=56253, queue=Incidents, subject=geograph/prod node issues, ticket_status=closed, client=Geograph, priority=41, created=2025-10-24 09:36:21, last_txn_id=0>, <Ticket(id=6936, rt_number=56371, queue=Incidents, subject=macleod.synpromics.com backup to thames.tiger-computing.co.uk, ticket_status=closed, client=AskBio, priority=51, created=2025-11-10 08:16:23, last_txn_id=0>, <Ticket(id=6742, rt_number=56176, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-10-13 00:00:03, last_txn_id=0>, <Ticket(id=6794, rt_number=56228, queue=Incidents, subject=web.prod.bf2.bedfordinsurance.co.uk service failure, ticket_status=closed, client=Gravytrain, priority=41, created=2025-10-21 08:02:10, last_txn_id=0>, <Ticket(id=6932, rt_number=56367, queue=Incidents, subject=oc-prod-openc DatabaseConnections, ticket_status=closed, client=OpenCorporates, priority=71, created=2025-11-08 20:52:52, last_txn_id=0>, <Ticket(id=6741, rt_number=56175, queue=Incidents, subject=CRITICAL: System Health: NTP on multiple systems , ticket_status=closed, client=Sucden, priority=71, created=2025-10-11 09:47:03, last_txn_id=0>, <Ticket(id=6826, rt_number=56260, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-10-27 00:00:04, last_txn_id=0>, <Ticket(id=6744, rt_number=56178, queue=Incidents, subject=interstar01/02.sucden.co.uk configuration issue, ticket_status=closed, client=Sucden, priority=41, created=2025-10-13 08:14:10, last_txn_id=0>, <Ticket(id=6800, rt_number=56234, queue=Incidents, subject=Rodney1.internal.ogtip.com restic backups for manuel-ngs failed, ticket_status=closed, client=OGT, priority=51, created=2025-10-22 08:25:47, last_txn_id=0>, <Ticket(id=6775, rt_number=56209, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-10-17 00:00:02, last_txn_id=0>, <Ticket(id=6791, rt_number=56225, queue=Incidents, subject=/weka on Coll, ticket_status=closed, client=AskBio, priority=51, created=2025-10-20 16:51:38, last_txn_id=0>, <Ticket(id=6811, rt_number=56245, queue=Incidents, subject=CRITICAL: HTTP: Gitlab Landing HTTPS on gitlab.cloud.geograph.org.uk, ticket_status=closed, client=Geograph, priority=61, created=2025-10-22 15:44:29, last_txn_id=0>, <Ticket(id=6748, rt_number=56182, queue=Incidents, subject=Out of date WordPress Version \| weblive.erfelectrical.co.uk, ticket_status=closed, client=ERF Electrical, priority=41, created=2025-10-13 10:55:58, last_txn_id=0>, <Ticket(id=6781, rt_number=56215, queue=Incidents, subject=NTP Offset, ticket_status=closed, client=Sucden, priority=50, created=2025-10-18 08:38:13, last_txn_id=0>, <Ticket(id=6858, rt_number=56292, queue=Incidents, subject=mammoth.tusknet volume usage on /srv/software, ticket_status=closed, client=Tusk IC, priority=51, created=2025-10-30 15:19:30, last_txn_id=0>, <Ticket(id=6959, rt_number=56395, queue=Incidents, subject=ef-v5-nodes.c.ef-platform.internal site timeouts, ticket_status=closed, client=BD Group, priority=81, created=2025-11-12 08:21:35, last_txn_id=0>, <Ticket(id=6948, rt_number=56384, queue=Incidents, subject=UNKNOWN: NRPE Disk: All Disks on edb-jura.askbio.com, ticket_status=closed, client=AskBio, priority=61, created=2025-11-10 16:36:01, last_txn_id=0>, <Ticket(id=6783, rt_number=56217, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-10-20 00:00:02, last_txn_id=0>, <Ticket(id=6790, rt_number=56224, queue=Incidents, subject=geograph/harbor volume filling up, ticket_status=closed, client=Geograph, priority=51, created=2025-10-20 13:22:12, last_txn_id=0>, <Ticket(id=6754, rt_number=56188, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-10-14 00:00:02, last_txn_id=0>, <Ticket(id=6786, rt_number=56220, queue=Incidents, subject=DNS (10.193.220.5) inaccessible, ticket_status=closed, client=AskBio, priority=1, created=2025-10-20 07:24:53, last_txn_id=0>, <Ticket(id=6832, rt_number=56266, queue=Incidents, subject=CRITICAL: icinga2-config on towy2.tiger-computing.co.uk, ticket_status=closed, client=Internal, priority=71, created=2025-10-27 19:45:04, last_txn_id=0>, <Ticket(id=6756, rt_number=56190, queue=Incidents, subject=nfwgs2.nfw.internal check timeouts, ticket_status=closed, client=NFW, priority=52, created=2025-10-14 08:31:01, last_txn_id=0>, <Ticket(id=6812, rt_number=56246, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-10-23 00:00:02, last_txn_id=0>, <Ticket(id=6896, rt_number=56330, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-11-05 00:00:03, last_txn_id=0>, <Ticket(id=6890, rt_number=56324, queue=Incidents, subject=saltd.service failed on mammoth.tusknet, ticket_status=closed, client=Tusk IC, priority=51, created=2025-11-04 12:39:19, last_txn_id=0>, <Ticket(id=6873, rt_number=56307, queue=Incidents, subject=duffman.sucden.co.uk configuration stuck, ticket_status=closed, client=Sucden, priority=51, created=2025-11-03 08:27:28, last_txn_id=0>, <Ticket(id=6939, rt_number=56374, queue=Incidents, subject=Server backups not allocated to a client, ticket_status=closed, client=Internal, priority=41, created=2025-11-10 09:23:13, last_txn_id=0>, <Ticket(id=6749, rt_number=56183, queue=Incidents, subject=Storage alert: /home on duffman.sucden.co.uk, ticket_status=closed, client=Sucden, priority=42, created=2025-10-13 14:22:45, last_txn_id=0>, <Ticket(id=6747, rt_number=56181, queue=Incidents, subject=Out of date WordPress Versions \| srv.entrepreneurscircle.org, ticket_status=closed, client=Entrepreneurs Circle, priority=62, created=2025-10-13 10:46:33, last_txn_id=0>, <Ticket(id=6828, rt_number=56262, queue=Incidents, subject=geograph/prod/harbor persistent volume filling up, ticket_status=closed, client=Geograph, priority=51, created=2025-10-27 08:50:33, last_txn_id=0>, <Ticket(id=6846, rt_number=56280, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-10-29 00:00:03, last_txn_id=0>, <Ticket(id=6751, rt_number=56185, queue=Incidents, subject=Server down, ticket_status=closed, client=Koinex, priority=61, created=2025-10-13 15:37:31, last_txn_id=0>, <Ticket(id=6752, rt_number=56186, queue=Incidents, subject=No opentrk transactions on ocado*, ticket_status=closed, client=Azura, priority=61, created=2025-10-13 15:39:59, last_txn_id=0>, <Ticket(id=6852, rt_number=56286, queue=Incidents, subject=dgx2 site to site VPN, ticket_status=closed, client=Tangram, priority=51, created=2025-10-30 08:08:38, last_txn_id=0>, <Ticket(id=6792, rt_number=56226, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-10-21 00:00:02, last_txn_id=0>, <Ticket(id=6833, rt_number=56267, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-10-28 00:00:03, last_txn_id=0>, <Ticket(id=6806, rt_number=56240, queue=Incidents, subject=DOWN: gallus.rotastat.com, ticket_status=closed, client=Rotastat, priority=61, created=2025-10-22 09:52:18, last_txn_id=0>, <Ticket(id=6859, rt_number=56293, queue=Incidents, subject=ALARM: "Billing Alarm: 75 USD" in US East (N. Virginia), ticket_status=closed, client=Internal, priority=42, created=2025-10-30 20:33:28, last_txn_id=0>, <Ticket(id=6853, rt_number=56287, queue=Incidents, subject=sysdoc/flightpath/tcl-system, ticket_status=closed, client=Sysdoc, priority=53, created=2025-10-30 08:24:40, last_txn_id=0>, <Ticket(id=6798, rt_number=56232, queue=Incidents, subject=WARNING: NRPE Disk: /srv/ngs on rodney.internal.ogtip.com, ticket_status=closed, client=OGT, priority=42, created=2025-10-21 13:43:32, last_txn_id=0>, <Ticket(id=6888, rt_number=56322, queue=Incidents, subject=Backups to Thames from Mersey, ticket_status=closed, client=Internal, priority=2, created=2025-11-04 11:48:49, last_txn_id=0>, <Ticket(id=6860, rt_number=56294, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-10-31 00:00:03, last_txn_id=0>, <Ticket(id=6801, rt_number=56235, queue=Incidents, subject=DOWN: gcukscheddb01/02/dev.globecastne.com, ticket_status=closed, client=Globecast, priority=61, created=2025-10-22 08:29:52, last_txn_id=0>, <Ticket(id=6900, rt_number=56334, queue=Incidents, subject=mammoth.tusknet storage volume usage /home, ticket_status=closed, client=Tusk IC, priority=52, created=2025-11-05 09:36:26, last_txn_id=0>, <Ticket(id=6788, rt_number=56222, queue=Incidents, subject=srv.entrepreneurscircle.org disk usage on /var/mail, ticket_status=closed, client=Entrepreneurs Circle, priority=72, created=2025-10-20 09:48:08, last_txn_id=0>, <Ticket(id=6876, rt_number=56310, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-11-04 00:00:03, last_txn_id=0>, <Ticket(id=6845, rt_number=56279, queue=Incidents, subject=AWS Site-to-Site VPN: Tunnel, ticket_status=closed, client=Tangram, priority=61, created=2025-10-28 18:25:30, last_txn_id=0>, <Ticket(id=6836, rt_number=56270, queue=Incidents, subject=vmsvr1.trident.lan borgmatic 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ticket_status=closed, client=AskBio, priority=63, created=2025-10-02 10:20:11, last_txn_id=0>, <Ticket(id=6850, rt_number=56284, queue=Incidents, subject= knowledge.opencorporates.com - Timeout (no headers received), ticket_status=closed, client=OpenCorporates, priority=61, created=2025-10-29 22:27:16, last_txn_id=0>, <Ticket(id=6768, rt_number=56202, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-10-16 00:00:02, last_txn_id=0>, <Ticket(id=6952, rt_number=56388, queue=Incidents, subject=manuel.internal.ogtip.com restic forget failure srv-restic-projects , ticket_status=closed, client=OGT, priority=51, created=2025-11-11 08:23:50, last_txn_id=0>, <Ticket(id=6769, rt_number=56203, queue=Incidents, subject=Platform production pod not ready: interactome, ticket_status=closed, client=eTherapeutics, priority=51, created=2025-10-16 09:57:56, last_txn_id=0>, <Ticket(id=6770, rt_number=56204, queue=Incidents, subject=Kustomization not Ready: eks-staging-nextflow-tower, ticket_status=closed, client=ETX, priority=42, created=2025-10-16 10:02:16, last_txn_id=0>, <Ticket(id=6848, rt_number=56282, queue=Incidents, subject=Cirencester power issue, ticket_status=closed, client=Cirencester College, priority=51, created=2025-10-29 08:43:57, last_txn_id=0>, <Ticket(id=6869, rt_number=56303, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-11-03 00:00:06, last_txn_id=0>, <Ticket(id=6750, rt_number=56184, queue=Incidents, subject=WARNING: NRPE Disk: / on edb-lab-skye.askbio.com, ticket_status=closed, client=AskBio, priority=61, created=2025-10-13 15:03:03, last_txn_id=0>, <Ticket(id=6765, rt_number=56199, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-10-15 00:00:04, last_txn_id=0>, <Ticket(id=6895, rt_number=56329, queue=Incidents, subject=Kahootz monitoring still active in Karma, ticket_status=closed, client=Internal, priority=41, created=2025-11-04 15:49:19, last_txn_id=0>, <Ticket(id=6799, rt_number=56233, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-10-22 00:00:02, last_txn_id=0>, <Ticket(id=6924, rt_number=56358, queue=Incidents, subject=Disk usage alert, ticket_status=resolved, client=Internal, priority=0, created=2025-11-07 10:12:36, last_txn_id=0>, <Ticket(id=6919, rt_number=56353, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-11-07 00:00:03, last_txn_id=0>, <Ticket(id=6911, rt_number=56345, queue=Incidents, subject=WARNING: NRPE Disk: All Disks on manuel.internal.ogtip.com, ticket_status=closed, client=OGT, priority=51, created=2025-11-06 09:39:43, last_txn_id=0>, <Ticket(id=6905, rt_number=56339, queue=Incidents, subject=UNKNOWN: Disk: fstab mounts on edb-coll.askbio.com, ticket_status=closed, client=AskBio, priority=61, created=2025-11-05 15:27:25, last_txn_id=0>, <Ticket(id=6968, rt_number=56404, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-11-13 00:00:03, last_txn_id=0>, <Ticket(id=6975, rt_number=56411, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-11-14 00:00:03, last_txn_id=0>, <Ticket(id=6961, rt_number=56397, queue=Incidents, subject=WARNING: NRPE Disk: /home on ocado1.opentrk.com, ticket_status=closed, client=Azura, priority=51, created=2025-11-12 12:30:12, last_txn_id=0>, <Ticket(id=6934, rt_number=56369, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-11-10 00:00:04, last_txn_id=0>, 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queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-10-30 00:00:03, last_txn_id=0>, <Ticket(id=6922, rt_number=56356, queue=Incidents, subject=WARNING: NRPE Disk: /srv/ngs on rodney.internal.ogtip.com, ticket_status=closed, client=OGT, priority=1, created=2025-11-07 09:24:36, last_txn_id=0>, <Ticket(id=6909, rt_number=56343, queue=Incidents, subject=geograph/prod node swaps, ticket_status=closed, client=Geograph, priority=51, created=2025-11-06 08:24:06, last_txn_id=0>, <Ticket(id=6941, rt_number=56376, queue=Incidents, subject=srv.entrepreneurscircle.org high load/timeouts, ticket_status=closed, client=Entrepreneurs Circle, priority=61, created=2025-11-10 10:54:58, last_txn_id=2418107>, <Ticket(id=6947, rt_number=56383, queue=Incidents, subject=CRITICAL: HTTP: Geograph www HTTPS on www.geograph.org.uk, ticket_status=closed, client=Geograph, priority=1, created=2025-11-10 14:29:50, last_txn_id=0>, <Ticket(id=6912, rt_number=56346, queue=Incidents, subject=WARNING: Mail: Queue Length on manuel.internal.ogtip.com, ticket_status=closed, client=OGT, priority=43, created=2025-11-06 10:28:19, last_txn_id=0>, <Ticket(id=6960, rt_number=56396, queue=Incidents, subject=CRITICAL: Networking: SSH on elephant.tusknet, ticket_status=closed, client=Tusk IC, priority=53, created=2025-11-12 08:44:25, last_txn_id=0>, <Ticket(id=6949, rt_number=56385, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-11-11 00:00:03, last_txn_id=0>, <Ticket(id=6957, rt_number=56393, queue=Incidents, subject=DLS Medical site down, ticket_status=closed, client=DLS Plastics, priority=61, created=2025-11-11 16:24:00, last_txn_id=0>]

Client updates report (Incidents)

13 Oct - 14 Nov

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2025-12-06 11:07:04.089941	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.089989	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090001	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090010	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090017	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090022	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090031	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090037	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090042	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090050	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090055	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090062	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090069	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090078	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090086	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090094	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090102	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090107	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090114	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090119	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090124	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090129	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090133	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090139	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090146	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090153	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090160	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090165	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090172	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090177	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090182	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090189	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090194	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090201	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090206	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090211	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090215	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090220	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090225	xxx	./services/model.py:838
DEBUG	2025-12-06 11:07:04.090230	xxx	./services/model.py:838