Client updates report (Incidents)

31 Mar - 02 May

RT	Client	Replies missed	Subject
54661	Internal		Check for Security Notices and System Updates
54676	Internal		Puppet checking-in on woodlands.midnighthax.com
54677	Internal		Check for Security Notices and System Updates
54683	OpenCorporates		backgrounder2 stalled
54381	OpenCorporates		Mysql not running
54356	AskBio		CRITICAL: Directory: LDAP Replication on *.synpromics.com
54301	OpenCorporates	03 Apr	analysis-app.opencorporates.com is down
54401	Internal		Check for Security Notices and System Updates
54685	Edinburgh University		mathsgpu2/3 offline
54476	DLS Plastics		DOWN: Ddlskvm2
54652	Tusk IC		DOWN: *.tusknet
54521	Internal		Opening PDFs in Thunderbird before sending email
54577	eTherapeutics		CRITICAL: AWS Site-to-Site VPN: Tunnel2 on dgx2.internal.etherapeutics.co.uk
54572	OpenCorporates		RDS OpenC DB queries is fewer than 200
54481	AskBio		Monitoring on Iona and Jura
54570	Sucden		/var on duffman.sucden.co.uk
54482	Ingeus		Git Repository is not Ready
54557	Internal		Check for Security Notices and System Updates
54584	Internal		Check for Security Notices and System Updates
54586	Internal		WARNING: Security: WordPress Versions on birket.tiger-computing.co.uk
54360	OpenCorporates		frontend-sentinel12 disk space /var
54330	Kahootz		Storage alert: /var on xray.hosting.inovem.com
54285	Reigate College		DOWN: rc-mss.reigate.ac.uk
54297	AskBio		edb-lab-skye.askbio.com multiple timeouts
54307	Internal		Check for Security Notices and System Updates
54305	Sucden		multiple.sucden.co.uk timeouts
54595	OpenCorporates	21 Apr	frontend-sentinel12.opencorporates.internal
54373	AskBio		DOWN: edb-coll.askbio.com
54289	BD Group		CRITICAL: HTTP: rest.efiling.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
54366	Internal		Check for Security Notices and System Updates
54333	Sysdoc		Kubeconfig errors
54390	Internal		Check for Security Notices and System Updates
54383	OpenCorporates		backgrounder1 disk volumes filling up
54283	Internal	31 Mar, 02 Apr, 08 Apr	{mersey,thames}.tiger-computing.co.uk restic forget service failure
54588	Reigate College	19 Apr	Backups cannot reach rc-mss.reigate.ac.uk
54594	Internal	21 Apr	Check for Security Notices and System Updates
54668	Internal		Check for Security Notices and System Updates
54510	AskBio		Non-symlink files in /etc/apache2/sites-enabled on edb-iona.askbio.com
54512	AskBio		Frozen mail on darkmatter.synpromics.com, edb-coll.askbio.com
54290	Tusk IC		CRITICAL: Backups: rsnapshot daily on mammoth.tusknet
54569	TCV		mis.tcv.org.uk is unreachable
54571	Internal		Check for Security Notices and System Updates
54353	AskBio		edb-lab-skye.askbio.com disk space
54336	OpenCorporates	03 Apr	Openleis
54251	AskBio	28 Mar	/weka hanging
54293	OpenCorporates		frontend-sentinel11-13 puppet certificates
54314	Internal		Check for Security Notices and System Updates
54313	Kahootz		CRITICAL: Database: MySQL Threads on sierra.hosting.inovem.com
54326	Internal		Check for Security Notices and System Updates
54318	DLS Plastics		DOWN: dls-zimbra2.dlsmedical.internal
54329	Internal		No module named 'pytiger.logging.legacy'
54304	AskBio		CRITICAL: AskBio network/power issue
54338	Internal	04 Apr	Check for Security Notices and System Updates
54339	ERF Electrical		webdev.erfelectrical.co.uk wordpress check error
54342	AskBio		Down: *.synpromics.com
54328	OpenCorporates		san1/1 and jupyter1 high system load
54334	Tusk IC		CRITICAL: NRPE Disk: All Disks on elephant.tusknet
54347	Internal		Check for Security Notices and System Updates
54341	AskBio		UPS battery replacement on talisker.synpromics.com
54505	Internal		Check for Security Notices and System Updates
54506	AskBio		edb-coll: restic-home-backup.service fails
54612	Internal		Check for Security Notices and System Updates
54331	Sucden		Storage alert: /home on duffman.sucden.co.uk
54337	Kahootz		Xray outage
54513	Trident Honda		Storage alert: / on smbfs1.trident.lan
54396	AskBio		macleod.synpromics.com multiple timeouts
54359	BD Group		CRITICAL: HTTP: www.121companyformation.co.uk HTTP on ef-v5-nodes.c.ef-platform.internal
54378	Internal		Check for Security Notices and System Updates
54511	OpenCorporates	15 Apr	sec1 backup failure
54384	Quickline		aql-svr-zabbix-app.quickline.co.uk configuration tool failure
54478	Internal		Check for Security Notices and System Updates
54480	OpenCorporates		CRITICAL: disk /tmp on backup1.opencorporates.internal
54604	OpenCorporates		frontend-sentinel12 connection fail
54585	ERF Electrical	19 Apr	WARNING: Security: WordPress Versions on weblive.erfelectrical.co.uk
54645	Sucden	30 Apr	Mail Queue Check not working \| declan
54502	OpenCorporates	14 Apr	san1 drive failure
54565	OGT		/srv on blaney.internal.ogtip.com is at 91% utilisation
54475	Kahootz		CRITICAL: HTTP: Status HTTPS (all) on golf.hosting.inovem.com
54605	Internal		Check for Security Notices and System Updates
54619	Global Brands		CRITICAL: Ontech/Vision IPsec VPN from claycross on claycross.global-brands.internal
54656	OpenCorporates	29 Apr	CRITICAL: Check Ceph Health on san1.opencorporates.internal
54376	AskBio	08 Apr, 11 Apr, 19 Apr	CRITICAL: System Health: Systemd State on edb-lab-skye.askbio.com
54626	Internal		Check for Security Notices and System Updates
54591	Novadata	18 Apr, 24 Apr	X2go connection failure
54635	Kahootz		CRITICAL: NRPE Disk: All Disks on xray.hosting.inovem.com
54582	Quickline	18 Apr	DNS issues on aql-svr-zabbix-app.quickline.co.uk
54638	BD Group		ef-v5-nodes.c.ef-platform.internal multiple/all domain timeouts
54623	OGT	26 Apr	blaney.internal.ogtip.com disk volume usage /srv
54624	OpenCorporates		[FIRING:1] OpenSearch Health (openc) Tiger Computing (527311303844:oc-prod-opensearch-openc yellow prom-exporter-opensearch-oc-prod-cluster-openc-prometheus-elast.monitoring.svc:9108 prom-exporter-ope
54650	Geograph		Persistent Volume filling up
54646	BD Group		CRITICAL: HTTP: portal.ownyourownbusiness.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
54637	Internal		Check for Security Notices and System Updates
54684	AskBio		edb-lab-skye.askbio.com storage volume usage /

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	93.846 msec
System CPU time	11.691 msec
Total CPU time	105.537 msec
Elapsed time	127.244 msec
Context switches	121 voluntary, 50 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-05-02&start=2025-03-31
REMOTE_ADDR	10.42.140.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-05-02'
'start'	'2025-03-31'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Incidents)', 'start': datetime.date(2025, 3, 31), 'end': datetime.date(2025, 5, 2)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Incidents?end=2025-05-02&start=2025-03-31' [GET]>
tickets	[<Ticket(id=5368, rt_number=54661, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-04-30 00:00:04, last_txn_id=0>, <Ticket(id=5383, rt_number=54676, queue=Incidents, subject=Puppet checking-in on woodlands.midnighthax.com, ticket_status=closed, client=Internal, priority=51, created=2025-05-01 14:08:37, last_txn_id=0>, <Ticket(id=5384, rt_number=54677, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-05-02 00:00:04, last_txn_id=0>, <Ticket(id=5390, rt_number=54683, queue=Incidents, subject=backgrounder2 stalled, ticket_status=closed, client=OpenCorporates, priority=60, created=2025-05-02 11:26:35, last_txn_id=0>, <Ticket(id=5114, rt_number=54381, queue=Incidents, subject=Mysql not running, ticket_status=closed, client=OpenCorporates, priority=91, created=2025-04-08 09:34:18, last_txn_id=0>, <Ticket(id=5087, rt_number=54356, queue=Incidents, subject=CRITICAL: Directory: LDAP Replication on .synpromics.com, ticket_status=closed, client=AskBio, priority=71, created=2025-04-04 14:00:24, last_txn_id=0>, <Ticket(id=5030, rt_number=54301, queue=Incidents, subject=analysis-app.opencorporates.com is down, ticket_status=closed, client=OpenCorporates, priority=2, created=2025-03-28 16:19:29, last_txn_id=0>, <Ticket(id=5134, rt_number=54401, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-04-10 00:00:04, last_txn_id=0>, <Ticket(id=5392, rt_number=54685, queue=Incidents, subject=mathsgpu2/3 offline, ticket_status=closed, client=Edinburgh University, priority=71, created=2025-05-02 17:47:46, last_txn_id=0>, <Ticket(id=5209, rt_number=54476, queue=Incidents, subject=DOWN: Ddlskvm2, ticket_status=closed, client=DLS Plastics, priority=60, created=2025-04-10 16:10:18, last_txn_id=0>, <Ticket(id=5357, rt_number=54652, queue=Incidents, subject=DOWN: .tusknet, ticket_status=closed, client=Tusk IC, priority=50, created=2025-04-28 15:58:16, last_txn_id=0>, <Ticket(id=5257, rt_number=54521, queue=Incidents, subject=Opening PDFs in Thunderbird before sending email, ticket_status=closed, client=Internal, priority=50, created=2025-04-14 15:30:11, last_txn_id=0>, <Ticket(id=5281, rt_number=54577, queue=Incidents, subject=CRITICAL: AWS Site-to-Site VPN: Tunnel2 on dgx2.internal.etherapeutics.co.uk, ticket_status=closed, client=eTherapeutics, priority=50, created=2025-04-16 10:48:19, last_txn_id=0>, <Ticket(id=5275, rt_number=54572, queue=Incidents, subject=RDS OpenC DB queries is fewer than 200, ticket_status=closed, client=OpenCorporates, priority=60, created=2025-04-16 04:19:49, last_txn_id=0>, <Ticket(id=5218, rt_number=54481, queue=Incidents, subject=Monitoring on Iona and Jura, ticket_status=closed, client=AskBio, priority=71, created=2025-04-11 09:41:22, last_txn_id=0>, <Ticket(id=5273, rt_number=54570, queue=Incidents, subject=/var on duffman.sucden.co.uk, ticket_status=closed, client=Sucden, priority=51, created=2025-04-15 17:57:01, last_txn_id=0>, <Ticket(id=5219, rt_number=54482, queue=Incidents, subject=Git Repository is not Ready, ticket_status=closed, client=Ingeus, priority=41, created=2025-04-11 10:56:30, last_txn_id=0>, <Ticket(id=5261, rt_number=54557, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-04-15 00:00:03, last_txn_id=0>, <Ticket(id=5289, rt_number=54584, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-04-17 00:00:04, last_txn_id=0>, <Ticket(id=5291, rt_number=54586, queue=Incidents, subject=WARNING: Security: WordPress Versions on birket.tiger-computing.co.uk, ticket_status=closed, client=Internal, priority=40, created=2025-04-17 09:42:25, last_txn_id=0>, <Ticket(id=5091, rt_number=54360, queue=Incidents, subject=frontend-sentinel12 disk space /var, ticket_status=closed, client=OpenCorporates, priority=60, created=2025-04-05 23:01:38, last_txn_id=0>, <Ticket(id=5060, rt_number=54330, queue=Incidents, subject=Storage alert: /var on xray.hosting.inovem.com, ticket_status=closed, client=Kahootz, priority=41, created=2025-04-02 09:19:26, last_txn_id=0>, <Ticket(id=5014, rt_number=54285, queue=Incidents, subject=DOWN: rc-mss.reigate.ac.uk, ticket_status=closed, client=Reigate College, priority=61, created=2025-03-28 08:37:57, last_txn_id=0>, <Ticket(id=5026, rt_number=54297, queue=Incidents, subject=edb-lab-skye.askbio.com multiple timeouts, ticket_status=closed, client=AskBio, priority=81, created=2025-03-28 15:02:46, last_txn_id=0>, <Ticket(id=5036, rt_number=54307, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=60, created=2025-03-31 00:00:05, last_txn_id=0>, <Ticket(id=5034, rt_number=54305, queue=Incidents, subject=multiple.sucden.co.uk timeouts, ticket_status=closed, client=Sucden, priority=70, created=2025-03-29 10:14:19, last_txn_id=0>, <Ticket(id=5300, rt_number=54595, queue=Incidents, subject=frontend-sentinel12.opencorporates.internal, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-04-18 02:14:58, last_txn_id=0>, <Ticket(id=5106, rt_number=54373, queue=Incidents, subject=DOWN: edb-coll.askbio.com, ticket_status=closed, client=AskBio, priority=31, created=2025-04-07 09:30:03, last_txn_id=0>, <Ticket(id=5018, rt_number=54289, queue=Incidents, subject=CRITICAL: HTTP: rest.efiling.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=closed, client=BD Group, priority=81, created=2025-03-28 09:43:28, last_txn_id=0>, <Ticket(id=5097, rt_number=54366, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=60, created=2025-04-07 00:00:09, last_txn_id=0>, <Ticket(id=5063, rt_number=54333, queue=Incidents, subject=Kubeconfig errors, ticket_status=closed, client=Sysdoc, priority=52, created=2025-04-02 10:23:38, last_txn_id=0>, <Ticket(id=5123, rt_number=54390, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-04-09 00:00:03, last_txn_id=0>, <Ticket(id=5116, rt_number=54383, queue=Incidents, subject=backgrounder1 disk volumes filling up, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-04-08 10:24:07, last_txn_id=0>, <Ticket(id=5012, rt_number=54283, queue=Incidents, subject={mersey,thames}.tiger-computing.co.uk restic forget service failure, ticket_status=closed, client=Internal, priority=52, created=2025-03-28 08:32:32, last_txn_id=0>, <Ticket(id=5293, rt_number=54588, queue=Incidents, subject=Backups cannot reach rc-mss.reigate.ac.uk, ticket_status=closed, client=Reigate College, priority=51, created=2025-04-17 09:55:13, last_txn_id=0>, <Ticket(id=5299, rt_number=54594, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-04-18 00:00:03, last_txn_id=0>, <Ticket(id=5375, rt_number=54668, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-05-01 00:00:04, last_txn_id=0>, <Ticket(id=5246, rt_number=54510, queue=Incidents, subject=Non-symlink files in /etc/apache2/sites-enabled on edb-iona.askbio.com, ticket_status=closed, client=AskBio, priority=41, created=2025-04-14 09:25:04, last_txn_id=0>, <Ticket(id=5248, rt_number=54512, queue=Incidents, subject=Frozen mail on darkmatter.synpromics.com, edb-coll.askbio.com, ticket_status=closed, client=AskBio, priority=11, created=2025-04-14 09:56:42, last_txn_id=0>, <Ticket(id=5019, rt_number=54290, queue=Incidents, subject=CRITICAL: Backups: rsnapshot daily on mammoth.tusknet, ticket_status=closed, 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rt_number=54619, queue=Incidents, subject=CRITICAL: Ontech/Vision IPsec VPN from claycross on claycross.global-brands.internal, ticket_status=closed, client=Global Brands, priority=60, created=2025-04-24 12:07:49, last_txn_id=0>, <Ticket(id=5363, rt_number=54656, queue=Incidents, subject=CRITICAL: Check Ceph Health on san1.opencorporates.internal, ticket_status=closed, client=OpenCorporates, priority=81, created=2025-04-28 21:47:54, last_txn_id=0>, <Ticket(id=5109, rt_number=54376, queue=Incidents, subject=CRITICAL: System Health: Systemd State on edb-lab-skye.askbio.com, ticket_status=closed, client=AskBio, priority=83, created=2025-04-07 18:59:28, last_txn_id=0>, <Ticket(id=5331, rt_number=54626, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-04-25 00:00:05, last_txn_id=0>, <Ticket(id=5296, rt_number=54591, queue=Incidents, subject=X2go connection failure, ticket_status=closed, client=Novadata, 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storage volume usage /, ticket_status=closed, client=AskBio, priority=80, created=2025-05-02 13:35:57, last_txn_id=0>]

Client updates report (Incidents)

31 Mar - 02 May

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-09 21:25:11.408702	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408813	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408829	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408838	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408846	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408854	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408862	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408869	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408875	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408882	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408889	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408896	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408904	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408910	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408916	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408922	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408927	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408934	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408941	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408947	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408955	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408962	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408968	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408976	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408983	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408990	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.408997	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.409004	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.409010	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.409016	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.409023	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.409029	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.409036	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.409042	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.409049	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.409055	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.409061	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.409067	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.409073	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:11.409080	xxx	./services/model.py:838