Client updates report (Incidents)

14 Apr - 18 Apr

RT	Client	Replies missed	Subject
54521	Internal		Opening PDFs in Thunderbird before sending email
54577	eTherapeutics		CRITICAL: AWS Site-to-Site VPN: Tunnel2 on dgx2.internal.etherapeutics.co.uk
54572	OpenCorporates		RDS OpenC DB queries is fewer than 200
54481	AskBio		Monitoring on Iona and Jura
54570	Sucden		/var on duffman.sucden.co.uk
54482	Ingeus		Git Repository is not Ready
54557	Internal		Check for Security Notices and System Updates
54584	Internal		Check for Security Notices and System Updates
54586	Internal		WARNING: Security: WordPress Versions on birket.tiger-computing.co.uk
54595	OpenCorporates		frontend-sentinel12.opencorporates.internal
54588	Reigate College		Backups cannot reach rc-mss.reigate.ac.uk
54594	Internal		Check for Security Notices and System Updates
54510	AskBio		Non-symlink files in /etc/apache2/sites-enabled on edb-iona.askbio.com
54512	AskBio		Frozen mail on darkmatter.synpromics.com, edb-coll.askbio.com
54569	TCV		mis.tcv.org.uk is unreachable
54571	Internal		Check for Security Notices and System Updates
54505	Internal		Check for Security Notices and System Updates
54506	AskBio		edb-coll: restic-home-backup.service fails
54513	Trident Honda		Storage alert: / on smbfs1.trident.lan
54511	OpenCorporates	15 Apr	sec1 backup failure
54585	ERF Electrical		WARNING: Security: WordPress Versions on weblive.erfelectrical.co.uk
54502	OpenCorporates	14 Apr	san1 drive failure
54565	OGT		/srv on blaney.internal.ogtip.com is at 91% utilisation
54376	AskBio	11 Apr	CRITICAL: System Health: Systemd State on edb-lab-skye.askbio.com
54591	Novadata		X2go connection failure
54582	Quickline		DNS issues on aql-svr-zabbix-app.quickline.co.uk

git hash: master (4425ed35)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.12.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.0	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	28.990 msec
System CPU time	3.822 msec
Total CPU time	32.812 msec
Elapsed time	59.608 msec
Context switches	48 voluntary, 78 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-04-18&start=2025-04-14
REMOTE_ADDR	10.42.58.169
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2025-04-18'
'start'	'2025-04-14'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Incidents)', 'start': datetime.date(2025, 4, 14), 'end': datetime.date(2025, 4, 18)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Incidents?end=2025-04-18&start=2025-04-14' [GET]>
tickets	[<Ticket(id=5257, rt_number=54521, queue=Incidents, subject=Opening PDFs in Thunderbird before sending email, ticket_status=closed, client=Internal, priority=50, created=2025-04-14 15:30:11, last_txn_id=0>, <Ticket(id=5281, rt_number=54577, queue=Incidents, subject=CRITICAL: AWS Site-to-Site VPN: Tunnel2 on dgx2.internal.etherapeutics.co.uk, ticket_status=closed, client=eTherapeutics, priority=50, created=2025-04-16 10:48:19, last_txn_id=0>, <Ticket(id=5275, rt_number=54572, queue=Incidents, subject=RDS OpenC DB queries is fewer than 200, ticket_status=closed, client=OpenCorporates, priority=60, created=2025-04-16 04:19:49, last_txn_id=0>, <Ticket(id=5218, rt_number=54481, queue=Incidents, subject=Monitoring on Iona and Jura, ticket_status=closed, client=AskBio, priority=71, created=2025-04-11 09:41:22, last_txn_id=0>, <Ticket(id=5273, rt_number=54570, queue=Incidents, subject=/var on duffman.sucden.co.uk, ticket_status=closed, client=Sucden, priority=51, created=2025-04-15 17:57:01, last_txn_id=0>, <Ticket(id=5219, rt_number=54482, queue=Incidents, subject=Git Repository is not Ready, ticket_status=closed, client=Ingeus, priority=41, created=2025-04-11 10:56:30, last_txn_id=0>, <Ticket(id=5261, rt_number=54557, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-04-15 00:00:03, last_txn_id=0>, <Ticket(id=5289, rt_number=54584, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-04-17 00:00:04, last_txn_id=0>, <Ticket(id=5291, rt_number=54586, queue=Incidents, subject=WARNING: Security: WordPress Versions on birket.tiger-computing.co.uk, ticket_status=closed, client=Internal, priority=40, created=2025-04-17 09:42:25, last_txn_id=0>, <Ticket(id=5300, rt_number=54595, queue=Incidents, subject=frontend-sentinel12.opencorporates.internal, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-04-18 02:14:58, last_txn_id=0>, <Ticket(id=5293, rt_number=54588, queue=Incidents, subject=Backups cannot reach rc-mss.reigate.ac.uk, ticket_status=closed, client=Reigate College, priority=51, created=2025-04-17 09:55:13, last_txn_id=0>, <Ticket(id=5299, rt_number=54594, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-04-18 00:00:03, last_txn_id=0>, <Ticket(id=5246, rt_number=54510, queue=Incidents, subject=Non-symlink files in /etc/apache2/sites-enabled on edb-iona.askbio.com, ticket_status=closed, client=AskBio, priority=41, created=2025-04-14 09:25:04, last_txn_id=0>, <Ticket(id=5248, rt_number=54512, queue=Incidents, subject=Frozen mail on darkmatter.synpromics.com, edb-coll.askbio.com, ticket_status=closed, client=AskBio, priority=11, created=2025-04-14 09:56:42, last_txn_id=0>, <Ticket(id=5272, rt_number=54569, queue=Incidents, subject=mis.tcv.org.uk is unreachable, ticket_status=closed, client=TCV, priority=61, created=2025-04-15 16:28:03, last_txn_id=0>, <Ticket(id=5274, rt_number=54571, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-04-16 00:00:04, last_txn_id=0>, <Ticket(id=5242, rt_number=54505, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=60, created=2025-04-14 00:00:05, last_txn_id=0>, <Ticket(id=5243, rt_number=54506, queue=Incidents, subject=edb-coll: restic-home-backup.service fails, ticket_status=closed, client=AskBio, priority=50, created=2025-04-14 00:20:21, last_txn_id=2321087>, <Ticket(id=5249, rt_number=54513, queue=Incidents, subject=Storage alert: / on smbfs1.trident.lan, ticket_status=closed, client=Trident Honda, priority=41, created=2025-04-14 10:01:38, last_txn_id=0>, <Ticket(id=5247, rt_number=54511, queue=Incidents, subject=sec1 backup failure, ticket_status=closed, client=OpenCorporates, priority=72, created=2025-04-14 09:37:23, last_txn_id=0>, <Ticket(id=5290, rt_number=54585, queue=Incidents, subject=WARNING: Security: WordPress Versions on weblive.erfelectrical.co.uk, ticket_status=closed, client=ERF Electrical, priority=42, created=2025-04-17 09:42:06, last_txn_id=0>, <Ticket(id=5239, rt_number=54502, queue=Incidents, subject=san1 drive failure, ticket_status=closed, client=OpenCorporates, priority=63, created=2025-04-12 04:35:17, last_txn_id=0>, <Ticket(id=5268, rt_number=54565, queue=Incidents, subject=/srv on blaney.internal.ogtip.com is at 91% utilisation, ticket_status=closed, client=OGT, priority=21, created=2025-04-15 13:36:42, last_txn_id=0>, <Ticket(id=5109, rt_number=54376, queue=Incidents, subject=CRITICAL: System Health: Systemd State on edb-lab-skye.askbio.com, ticket_status=closed, client=AskBio, priority=83, created=2025-04-07 18:59:28, last_txn_id=0>, <Ticket(id=5296, rt_number=54591, queue=Incidents, subject=X2go connection failure, ticket_status=closed, client=Novadata, priority=52, created=2025-04-17 15:32:50, last_txn_id=2324376>, <Ticket(id=5287, rt_number=54582, queue=Incidents, subject=DNS issues on aql-svr-zabbix-app.quickline.co.uk, ticket_status=closed, client=Quickline, priority=62, created=2025-04-16 17:55:22, last_txn_id=0>]

Client updates report (Incidents)

14 Apr - 18 Apr

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-03-27 17:11:09.014526	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014583	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014595	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014603	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014611	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014621	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014628	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014635	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014642	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014648	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014655	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014691	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014705	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014715	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014724	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014733	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014743	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014752	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014758	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014765	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014771	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014778	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014784	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014790	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014797	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014803	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014810	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014816	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014822	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014828	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014834	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014840	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014846	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014852	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014859	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014866	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014873	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014880	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014887	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014894	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014900	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014906	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014913	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014918	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014925	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014932	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014939	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014946	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014953	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014967	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014980	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014987	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.014993	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015000	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015007	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015013	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015019	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015026	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015033	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015040	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015047	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015054	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015061	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015067	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015077	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015088	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015097	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015105	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015115	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015125	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015136	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015146	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015156	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015163	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015169	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015175	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015182	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015189	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015196	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015202	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015208	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015215	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015221	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015227	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015234	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015240	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015247	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015253	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015260	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015266	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015272	xxx	./services/model.py:838
DEBUG	2026-03-27 17:11:09.015279	xxx	./services/model.py:838
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