Client updates report (Incidents)

03 Mar - 04 Apr

RT	Client	Replies missed	Subject
54162	Internal		Check for Security Notices and System Updates
54151	Sucden		interstar02.sucden.co.uk
54158	Internal		Monitoring false positive
54159	OpenCorporates		CRITICAL: disk /var on search2.opencorporates.internal
54171	Internal		Check for Security Notices and System Updates
54178	Internal		Check for Security Notices and System Updates
54356	AskBio		CRITICAL: Directory: LDAP Replication on *.synpromics.com
54301	OpenCorporates	03 Apr	analysis-app.opencorporates.com is down
54191	Internal		Check for Security Notices and System Updates
54213	DLS Plastics		DOWN: dlskvm2.dlsmedical.internal
54211	Internal		Check for Security Notices and System Updates
54215	Reigate College		rc-mss.reigate.ac.uk disk usage
54192	Internal		CRITICAL: System Health: Systemd State on mersey.tiger-computing.co.uk
54273	TCV		Cron <root@mis> /home/scripts/copy_certs
54180	TCV		mis.tcv.org.uk down
54209	Koinex		Server interruptions
54165	Crystal Units		crylonlis2024.crystal.local update check failing
54194	Azura		ocado/ford{1,2}.opentrk.com unmerged configuration
54246	Internal		Check for Security Notices and System Updates
54117	Sucden	13 Mar	declan.sucden.co.uk disk usage /data/d1
54167	OpenCorporates		CRITICAL: disk /home on backgrounder1.opencorporates.internal
54174	Azura		Puppet not checking-in on ocado1,2.opentrk.com
54188	BD Group		CRITICAL: HTTP: order.thebusinesssetup.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
54330	Kahootz		Storage alert: /var on xray.hosting.inovem.com
54285	Reigate College		DOWN: rc-mss.reigate.ac.uk
54103	JISC		CRITICAL: HTTP: Yup proxy-core on ath-lin-prx-l02.int.openathens.net
54292	OpenCorporates		backgrounder1 disk usage /
54302	TCV		web4.tcv.org.uk HTTP Status alerts
54249	Internal		Fix PBX
54254	BD Group		CRITICAL: HTTP: api.bdgroup.co.uk HTTPS on env.bridget.bdg.internal
54297	AskBio		edb-lab-skye.askbio.com multiple timeouts
54307	Internal		Check for Security Notices and System Updates
54305	Sucden		multiple.sucden.co.uk timeouts
54289	BD Group		CRITICAL: HTTP: rest.efiling.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
54263	Internal		Check for Security Notices and System Updates
54281	Internal		Check for Security Notices and System Updates
54282	Quickline		CRITICAL: System Health: Systemd State on aql-svr-sf-radius01.quickline.co.uk
54298	Kahootz		CRITICAL: NRPE Disk: All Disks on xray.hosting.inovem.com
54333	Sysdoc		Kubeconfig errors
54283	Internal	31 Mar, 02 Apr	{mersey,thames}.tiger-computing.co.uk restic forget service failure
54290	Tusk IC		CRITICAL: Backups: rsnapshot daily on mammoth.tusknet
54353	AskBio		edb-lab-skye.askbio.com disk space
54336	OpenCorporates	03 Apr	Openleis
54251	AskBio	28 Mar	/weka hanging
54293	OpenCorporates		frontend-sentinel11-13 puppet certificates
54269	TCV		web4.tcv.org.uk HTTP status errors
54275	AskBio		soft lockup warning on mull
54314	Internal		Check for Security Notices and System Updates
54313	Kahootz		CRITICAL: Database: MySQL Threads on sierra.hosting.inovem.com
54284	OpenCorporates		sql{12,13}.opencorporates.internal logrotate failure
54326	Internal		Check for Security Notices and System Updates
54318	DLS Plastics		DOWN: dls-zimbra2.dlsmedical.internal
54329	Internal		No module named 'pytiger.logging.legacy'
54304	AskBio		CRITICAL: AskBio network/power issue
54338	Internal		Check for Security Notices and System Updates
54339	ERF Electrical		webdev.erfelectrical.co.uk wordpress check error
54342	AskBio		Down: *.synpromics.com
54328	OpenCorporates		san1/1 and jupyter1 high system load
54334	Tusk IC		CRITICAL: NRPE Disk: All Disks on elephant.tusknet
54347	Internal		Check for Security Notices and System Updates
54341	AskBio		UPS battery replacement on talisker.synpromics.com
54331	Sucden		Storage alert: /home on duffman.sucden.co.uk
54337	Kahootz		Xray outage
54248	Internal		CRITICAL: Backups: Restic tcl-mersey on *.tiger-computing.co.uk
54236	OpenCorporates		compute11 disk usage /var
54242	Internal		WARNING: Puppet: Issued Certificates on puppet.tiger-computing.co.uk
54253	Advensys		DOWN: arpinodeb.clients.advensys.internal
54195	Tusk IC		mammoth.tusknet unmegered configs
54189	OGT		rodney.internal.ogtip.com volume usage /srv/home
54206	Crystal Units		CRITICAL: System Health: Systemd State on crylonlis2024.crystal.local
54216	Advensys		DOWN: arpinodeb.clients.advensys.internal
54214	DLS Plastics		DLS intermittent timeouts
54224	Internal		Check for Security Notices and System Updates
54200	OpenCorporates		Search Cluster
54232	Internal		WARNING: Puppet: Issued Certificates on puppet.tiger-computing.co.uk
54243	AskBio		CRITICAL: Backups: rsnapshot hourly on talisker.synpromics.com
54359	BD Group		CRITICAL: HTTP: www.121companyformation.co.uk HTTP on ef-v5-nodes.c.ef-platform.internal

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	59.473 msec
System CPU time	0.916 msec
Total CPU time	60.389 msec
Elapsed time	172.494 msec
Context switches	1 voluntary, 391 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-04-04&start=2025-03-03
REMOTE_ADDR	10.42.58.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-04-04'
'start'	'2025-03-03'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Incidents)', 'start': datetime.date(2025, 3, 3), 'end': datetime.date(2025, 4, 4)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Incidents?end=2025-04-04&start=2025-03-03' [GET]>
tickets	[<Ticket(id=4892, rt_number=54162, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=40, created=2025-03-18 00:00:04, last_txn_id=0>, <Ticket(id=4882, rt_number=54151, queue=Incidents, subject=interstar02.sucden.co.uk, ticket_status=closed, client=Sucden, priority=71, created=2025-03-17 08:22:06, last_txn_id=2303365>, <Ticket(id=4888, rt_number=54158, queue=Incidents, subject=Monitoring false positive, ticket_status=closed, client=Internal, priority=91, created=2025-03-17 18:36:04, last_txn_id=0>, <Ticket(id=4889, rt_number=54159, queue=Incidents, subject=CRITICAL: disk /var on search2.opencorporates.internal, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-03-17 19:19:52, last_txn_id=0>, <Ticket(id=4901, rt_number=54171, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=40, created=2025-03-19 00:00:05, last_txn_id=0>, <Ticket(id=4908, rt_number=54178, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=40, created=2025-03-20 00:00:05, last_txn_id=0>, <Ticket(id=5087, rt_number=54356, queue=Incidents, subject=CRITICAL: Directory: LDAP Replication on .synpromics.com, ticket_status=closed, client=AskBio, priority=71, created=2025-04-04 14:00:24, last_txn_id=0>, <Ticket(id=5030, rt_number=54301, queue=Incidents, subject=analysis-app.opencorporates.com is down, ticket_status=closed, client=OpenCorporates, priority=2, created=2025-03-28 16:19:29, last_txn_id=0>, <Ticket(id=4921, rt_number=54191, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=40, created=2025-03-21 00:00:05, last_txn_id=0>, <Ticket(id=4943, rt_number=54213, queue=Incidents, subject=DOWN: dlskvm2.dlsmedical.internal, ticket_status=closed, client=DLS Plastics, priority=40, created=2025-03-24 08:35:25, last_txn_id=0>, <Ticket(id=4941, rt_number=54211, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=40, created=2025-03-24 00:00:06, last_txn_id=0>, <Ticket(id=4945, rt_number=54215, queue=Incidents, subject=rc-mss.reigate.ac.uk disk usage, ticket_status=closed, client=Reigate College, priority=60, created=2025-03-24 10:53:45, last_txn_id=0>, <Ticket(id=4922, rt_number=54192, queue=Incidents, subject=CRITICAL: System Health: Systemd State on mersey.tiger-computing.co.uk, ticket_status=closed, client=Internal, priority=41, created=2025-03-21 08:08:42, last_txn_id=0>, <Ticket(id=5003, rt_number=54273, queue=Incidents, subject=Cron <root@mis> /home/scripts/copy_certs, ticket_status=closed, client=TCV, priority=40, created=2025-03-27 12:33:36, last_txn_id=0>, <Ticket(id=4910, rt_number=54180, queue=Incidents, subject=mis.tcv.org.uk down, ticket_status=closed, client=TCV, priority=41, created=2025-03-20 10:40:23, last_txn_id=0>, <Ticket(id=4939, rt_number=54209, queue=Incidents, subject=Server interruptions, ticket_status=closed, client=Koinex, priority=50, created=2025-03-22 16:29:13, last_txn_id=0>, <Ticket(id=4895, rt_number=54165, queue=Incidents, subject=crylonlis2024.crystal.local update check failing, ticket_status=closed, client=Crystal Units, priority=70, created=2025-03-18 09:59:50, last_txn_id=0>, <Ticket(id=4924, rt_number=54194, queue=Incidents, subject=ocado/ford{1,2}.opentrk.com unmerged configuration, ticket_status=closed, client=Azura, priority=40, created=2025-03-21 08:26:22, last_txn_id=0>, <Ticket(id=4976, rt_number=54246, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=40, created=2025-03-26 00:00:06, last_txn_id=0>, <Ticket(id=4847, rt_number=54117, queue=Incidents, subject=declan.sucden.co.uk disk usage /data/d1, ticket_status=closed, client=Sucden, priority=62, created=2025-03-12 11:10:23, last_txn_id=2301592>, <Ticket(id=4897, rt_number=54167, queue=Incidents, subject=CRITICAL: disk /home on backgrounder1.opencorporates.internal, ticket_status=closed, client=OpenCorporates, priority=51, created=2025-03-18 16:27:34, last_txn_id=0>, <Ticket(id=4904, rt_number=54174, queue=Incidents, subject=Puppet not checking-in on ocado1,2.opentrk.com, ticket_status=closed, client=Azura, priority=41, created=2025-03-19 14:50:51, last_txn_id=0>, <Ticket(id=4918, rt_number=54188, queue=Incidents, subject=CRITICAL: HTTP: order.thebusinesssetup.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=closed, client=BD Group, priority=40, created=2025-03-20 15:15:03, last_txn_id=0>, <Ticket(id=5060, rt_number=54330, queue=Incidents, subject=Storage alert: /var on xray.hosting.inovem.com, ticket_status=closed, client=Kahootz, priority=41, created=2025-04-02 09:19:26, last_txn_id=0>, <Ticket(id=5014, rt_number=54285, queue=Incidents, subject=DOWN: rc-mss.reigate.ac.uk, ticket_status=closed, client=Reigate College, priority=61, created=2025-03-28 08:37:57, last_txn_id=0>, <Ticket(id=4833, rt_number=54103, queue=Incidents, subject=CRITICAL: HTTP: Yup proxy-core on ath-lin-prx-l02.int.openathens.net, ticket_status=closed, client=JISC, priority=63, created=2025-03-11 06:36:25, last_txn_id=2300682>, <Ticket(id=5021, rt_number=54292, queue=Incidents, subject=backgrounder1 disk usage /, ticket_status=closed, client=OpenCorporates, priority=60, created=2025-03-28 09:56:15, last_txn_id=0>, <Ticket(id=5031, rt_number=54302, queue=Incidents, subject=web4.tcv.org.uk HTTP Status alerts, ticket_status=closed, client=TCV, priority=40, created=2025-03-28 16:28:42, last_txn_id=0>, <Ticket(id=4979, rt_number=54249, queue=Incidents, subject=Fix PBX , ticket_status=closed, client=Internal, priority=0, created=2025-03-26 08:35:52, last_txn_id=0>, <Ticket(id=4984, rt_number=54254, queue=Incidents, subject=CRITICAL: HTTP: api.bdgroup.co.uk HTTPS on env.bridget.bdg.internal, ticket_status=closed, client=BD Group, priority=60, created=2025-03-26 11:41:12, last_txn_id=0>, <Ticket(id=5026, rt_number=54297, queue=Incidents, subject=edb-lab-skye.askbio.com multiple timeouts, ticket_status=closed, client=AskBio, priority=81, created=2025-03-28 15:02:46, last_txn_id=0>, <Ticket(id=5036, rt_number=54307, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=60, created=2025-03-31 00:00:05, last_txn_id=0>, <Ticket(id=5034, rt_number=54305, queue=Incidents, subject=multiple.sucden.co.uk timeouts, ticket_status=closed, client=Sucden, priority=70, created=2025-03-29 10:14:19, last_txn_id=0>, <Ticket(id=5018, rt_number=54289, queue=Incidents, subject=CRITICAL: HTTP: rest.efiling.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=closed, client=BD Group, priority=81, created=2025-03-28 09:43:28, last_txn_id=0>, <Ticket(id=4993, rt_number=54263, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=40, created=2025-03-27 00:00:04, last_txn_id=0>, <Ticket(id=5010, rt_number=54281, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=40, created=2025-03-28 00:00:05, last_txn_id=0>, <Ticket(id=5011, rt_number=54282, queue=Incidents, subject=CRITICAL: System Health: Systemd State on aql-svr-sf-radius01.quickline.co.uk, ticket_status=closed, client=Quickline, priority=60, created=2025-03-28 07:15:38, last_txn_id=0>, <Ticket(id=5027, rt_number=54298, queue=Incidents, subject=CRITICAL: NRPE Disk: All Disks on xray.hosting.inovem.com, ticket_status=closed, client=Kahootz, priority=40, created=2025-03-28 15:46:10, last_txn_id=0>, <Ticket(id=5063, rt_number=54333, queue=Incidents, subject=Kubeconfig errors, ticket_status=closed, client=Sysdoc, priority=52, created=2025-04-02 10:23:38, last_txn_id=0>, <Ticket(id=5012, rt_number=54283, queue=Incidents, subject={mersey,thames}.tiger-computing.co.uk restic forget service failure, ticket_status=closed, client=Internal, priority=52, created=2025-03-28 08:32:32, last_txn_id=0>, <Ticket(id=5019, rt_number=54290, queue=Incidents, subject=CRITICAL: Backups: rsnapshot daily on mammoth.tusknet, ticket_status=closed, client=Tusk IC, priority=51, created=2025-03-28 09:46:42, last_txn_id=0>, <Ticket(id=5084, rt_number=54353, queue=Incidents, subject=edb-lab-skye.askbio.com disk space, ticket_status=closed, client=AskBio, priority=61, created=2025-04-04 10:45:48, last_txn_id=0>, <Ticket(id=5066, rt_number=54336, queue=Incidents, subject=Openleis, ticket_status=closed, client=OpenCorporates, priority=81, created=2025-04-02 13:18:06, last_txn_id=0>, <Ticket(id=4981, rt_number=54251, queue=Incidents, subject=/weka hanging, ticket_status=closed, client=AskBio, priority=62, created=2025-03-26 09:39:40, last_txn_id=0>, <Ticket(id=5022, rt_number=54293, queue=Incidents, subject=frontend-sentinel11-13 puppet certificates, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-03-28 11:02:24, last_txn_id=0>, <Ticket(id=4999, rt_number=54269, queue=Incidents, subject=web4.tcv.org.uk HTTP status errors, ticket_status=closed, client=TCV, priority=60, created=2025-03-27 09:45:48, last_txn_id=0>, <Ticket(id=5005, rt_number=54275, queue=Incidents, subject=soft lockup warning on mull, ticket_status=closed, client=AskBio, priority=70, created=2025-03-27 13:47:05, last_txn_id=0>, <Ticket(id=5044, rt_number=54314, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-04-01 00:00:04, last_txn_id=0>, <Ticket(id=5042, rt_number=54313, queue=Incidents, subject=CRITICAL: Database: MySQL Threads on sierra.hosting.inovem.com, ticket_status=closed, client=Kahootz, priority=1, created=2025-03-31 14:01:38, last_txn_id=0>, <Ticket(id=5013, rt_number=54284, queue=Incidents, subject=sql{12,13}.opencorporates.internal logrotate failure, ticket_status=closed, client=OpenCorporates, priority=50, created=2025-03-28 08:37:13, last_txn_id=0>, <Ticket(id=5056, rt_number=54326, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-04-02 00:00:04, last_txn_id=0>, <Ticket(id=5048, rt_number=54318, queue=Incidents, subject=DOWN: dls-zimbra2.dlsmedical.internal, ticket_status=closed, client=DLS Plastics, priority=61, created=2025-04-01 09:47:58, last_txn_id=0>, <Ticket(id=5059, rt_number=54329, queue=Incidents, subject=No module named 'pytiger.logging.legacy', ticket_status=closed, client=Internal, priority=40, created=2025-04-02 09:18:08, last_txn_id=0>, <Ticket(id=5033, rt_number=54304, queue=Incidents, subject=CRITICAL: AskBio network/power issue, ticket_status=closed, client=AskBio, priority=90, created=2025-03-29 08:07:28, last_txn_id=0>, <Ticket(id=5068, rt_number=54338, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-04-03 00:00:03, last_txn_id=0>, <Ticket(id=5069, rt_number=54339, queue=Incidents, subject=webdev.erfelectrical.co.uk wordpress check error, ticket_status=closed, client=ERF Electrical, priority=40, created=2025-04-03 08:17:53, last_txn_id=0>, <Ticket(id=5072, rt_number=54342, queue=Incidents, subject=Down: .synpromics.com, ticket_status=closed, client=AskBio, priority=90, created=2025-04-03 09:32:01, last_txn_id=0>, <Ticket(id=5058, rt_number=54328, queue=Incidents, subject=san1/1 and jupyter1 high system load, ticket_status=closed, client=OpenCorporates, priority=71, created=2025-04-02 08:15:41, last_txn_id=0>, <Ticket(id=5064, rt_number=54334, queue=Incidents, subject=CRITICAL: NRPE Disk: All Disks on elephant.tusknet, ticket_status=closed, client=Tusk IC, priority=41, created=2025-04-02 11:05:37, last_txn_id=0>, <Ticket(id=5078, rt_number=54347, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2025-04-04 00:00:04, last_txn_id=0>, <Ticket(id=5071, rt_number=54341, queue=Incidents, subject=UPS battery replacement on talisker.synpromics.com, ticket_status=closed, client=AskBio, priority=61, created=2025-04-03 09:11:00, last_txn_id=0>, <Ticket(id=5061, rt_number=54331, queue=Incidents, subject=Storage alert: /home on duffman.sucden.co.uk, ticket_status=closed, client=Sucden, priority=51, created=2025-04-02 09:32:43, last_txn_id=0>, <Ticket(id=5067, rt_number=54337, queue=Incidents, subject=Xray outage, ticket_status=closed, client=Kahootz, priority=61, created=2025-04-02 17:08:39, last_txn_id=0>, <Ticket(id=4978, rt_number=54248, queue=Incidents, subject=CRITICAL: Backups: Restic tcl-mersey on *.tiger-computing.co.uk, ticket_status=closed, client=Internal, priority=50, created=2025-03-26 08:31:10, last_txn_id=0>, <Ticket(id=4966, rt_number=54236, 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rt_number=54206, queue=Incidents, subject=CRITICAL: System Health: Systemd State on crylonlis2024.crystal.local, ticket_status=closed, client=Crystal Units, priority=70, created=2025-03-22 00:06:18, last_txn_id=0>, <Ticket(id=4946, rt_number=54216, queue=Incidents, subject=DOWN: arpinodeb.clients.advensys.internal, ticket_status=closed, client=Advensys, priority=40, created=2025-03-24 10:56:14, last_txn_id=0>, <Ticket(id=4944, rt_number=54214, queue=Incidents, subject=DLS intermittent timeouts, ticket_status=closed, client=DLS Plastics, priority=50, created=2025-03-24 09:59:59, last_txn_id=0>, <Ticket(id=4954, rt_number=54224, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=40, created=2025-03-25 00:00:06, last_txn_id=0>, <Ticket(id=4930, rt_number=54200, queue=Incidents, subject=Search Cluster, ticket_status=closed, client=OpenCorporates, priority=81, created=2025-03-21 13:48:30, last_txn_id=0>, <Ticket(id=4962, rt_number=54232, queue=Incidents, subject=WARNING: Puppet: Issued Certificates on puppet.tiger-computing.co.uk, ticket_status=closed, client=Internal, priority=50, created=2025-03-25 11:00:46, last_txn_id=0>, <Ticket(id=4973, rt_number=54243, queue=Incidents, subject=CRITICAL: Backups: rsnapshot hourly on talisker.synpromics.com, ticket_status=closed, client=AskBio, priority=50, created=2025-03-25 15:17:45, last_txn_id=0>, <Ticket(id=5090, rt_number=54359, queue=Incidents, subject=CRITICAL: HTTP: www.121companyformation.co.uk HTTP on ef-v5-nodes.c.ef-platform.internal, ticket_status=closed, client=BD Group, priority=71, created=2025-04-04 18:07:28, last_txn_id=0>]

Client updates report (Incidents)

03 Mar - 04 Apr

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-10 00:38:56.365716	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365781	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365793	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365801	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365808	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365815	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365823	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365831	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365837	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365844	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365850	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365856	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365863	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365870	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365877	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365883	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365890	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365896	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365901	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365908	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365915	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365925	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365933	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365942	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365950	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365959	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365967	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365976	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365986	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.365992	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.366000	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.366010	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.366019	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.366026	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.366032	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.366038	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.366044	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.366050	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.366056	xxx	./services/model.py:838
DEBUG	2026-07-10 00:38:56.366127	xxx	./services/model.py:838