Client updates report (Incidents)

02 Dec - 03 Jan

RT	Client	Replies missed	Subject
53314	Internal	24 Dec	Check for Security Notices and System Updates
53037	OGT		manuel.internal.ogtip.com borg-check failure
53267	Internal		The API server is burning too much error budget - Multiple clusters
53064	AskBio		home directory vera
53039	Cirencester College		server CCOLIVE (stars.cirencester.ac.uk) serving very slowly
53082	Azura		CRITICAL: NRPE Disk: All Disks on ocado2.opentrk.com
53104	Crystal Units		Crystal Units new server - email service setup OK?
53161	OGT		Network unreachable
53180	Internal		Check for Security Notices and System Updates
53309	OpenCorporates		proxysql1 systemd alert
53245	Trident Honda		Full System Outage
53075	Sysdoc		Re: Urgent: Website is down
53268	Internal		Puppet check-in failing on numerous systems
53242	Internal		Check for Security Notices and System Updates
53157	OpenCorporates	11 Dec	Grafana datasource error
53035	Internal		Windmill/Piesup/RT error
53247	OpenCorporates		Ceph health on san1,2
53030	OpenCorporates		Potential MI - server freeze
53092	ITC Compliance		itcfs1/gw1/gw2.corp.itccompliance.co.uk connection lost
53028	Internal		ALARM: "Billing Alarm: 175 USD" in US East (N. Virginia)
53115	OpenCorporates	11 Dec	Ceph PG damaged again - san1 - osd.18
53325	AskBio		edb-lab-skye.askbio.com configuration agent error
53343	Internal		tcl/avon/tcl-monitoring thanos compactror failure
53322	Internal		ALARM: "Billing Alarm: 55 USD" in US East (N. Virginia)
53270	Internal		Check for Security Notices and System Updates
53342	Internal		Check for Security Notices and System Updates
53316	Kahootz		Front servers LE certificate expirations
53318	Internal		birket.tiger-computing.co.uk linux-health-check.co.uk certificate expiry
53337	Internal		Check for Security Notices and System Updates
53341	OpenCorporates		compute11 OOM
53334	Internal		ALARM: "Billing Alarm: 65 USD" in US East (N. Virginia)
53310	Internal		Check for Security Notices and System Updates
53233	OpenCorporates	16 Dec, 20 Dec, 24 Dec	OC DB cluster recovery
53323	OpenCorporates		event-search1 pacemaker warning (ldirectord)
53333	Geograph		www.geograph.org.uk HTTP/S errors
53344	Internal		woodlands.midnighthax.com apache config issue
53331	Tusk IC		mammoth.tusknet rsnapshot failure
53221	AskBio		edb-lab-skye.askbio.com /weka mount failure
53348	Internal		Check for Security Notices and System Updates
53020	ERF Electrical		erfelectrical.co.uk - Performance issues
53261	Internal		Check for Security Notices and System Updates
53307	Cirencester College		DOWN: *.cirencester.ac.uk
53058	Geograph		geograph/prod/tcl-monitoring running otu of space
53262	OpenCorporates		sql13 storage alert
53048	Internal		tcl/privileged/tcl-monitoring node memory usage
53328	Internal		Check for Security Notices and System Updates
53117	Kahootz		ClamAV on C, D, E
53091	OpenCorporates		events-generation-data-objects-app1 no resque processes
53257	Internal		Check for Security Notices and System Updates
53168	Kahootz		CRITICAL: System Health: Systemd State on xray.hosting.inovem.com
53113	Internal		Check for Security Notices and System Updates
53067	Sysdoc		Client using our system getting access issues
53188	Internal		CRITICAL: System Health: Systemd State on avon1.tcl.internal
53066	Trident Honda		vmsvr1/2.trident.lan cluster issue
53042	BD Group		efiling-stage.co.uk HTTPS on ef-v5-stage.c.ef-platform.internal
53032	Internal		Check for Security Notices and System Updates
53052	Internal		Check for Security Notices and System Updates
53016	Cambridge Flow Solutions		DOWN: cfsj01-idrac.cfs
53059	Internal		Check for Security Notices and System Updates
53069	Internal		Check for Security Notices and System Updates
53098	Internal		Check for Security Notices and System Updates
53084	Internal		Check for Security Notices and System Updates
53160	Internal		Check for Security Notices and System Updates
53222	Internal		Check for Security Notices and System Updates
53259	Global Brands		vpn

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	49.764 msec
System CPU time	0.000 msec
Total CPU time	49.764 msec
Elapsed time	65.061 msec
Context switches	87 voluntary, 1 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-01-03&start=2024-12-02
REMOTE_ADDR	10.42.140.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-01-03'
'start'	'2024-12-02'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Incidents)', 'start': datetime.date(2024, 12, 2), 'end': datetime.date(2025, 1, 3)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Incidents?end=2025-01-03&start=2024-12-02' [GET]>
tickets	[<Ticket(id=4083, rt_number=53314, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=65, created=2024-12-23 00:00:04, last_txn_id=2264550>, <Ticket(id=3871, rt_number=53037, queue=Incidents, subject=manuel.internal.ogtip.com borg-check failure, ticket_status=closed, client=OGT, priority=43, created=2024-12-02 08:31:13, last_txn_id=2291216>, <Ticket(id=4069, rt_number=53267, queue=Incidents, subject=The API server is burning too much error budget - Multiple clusters, ticket_status=closed, client=Internal, priority=0, created=2024-12-18 14:44:12, last_txn_id=2261815>, <Ticket(id=3904, rt_number=53064, queue=Incidents, subject=home directory vera , ticket_status=closed, client=AskBio, priority=41, created=2024-12-04 10:55:33, last_txn_id=2253686>, <Ticket(id=3873, rt_number=53039, queue=Incidents, subject=server CCOLIVE (stars.cirencester.ac.uk) serving very slowly, ticket_status=closed, client=Cirencester College, priority=41, created=2024-12-02 09:17:34, last_txn_id=2283230>, <Ticket(id=3927, rt_number=53082, queue=Incidents, subject=CRITICAL: NRPE Disk: All Disks on ocado2.opentrk.com, ticket_status=closed, client=Azura, priority=43, created=2024-12-05 16:52:50, last_txn_id=2291183>, <Ticket(id=3949, rt_number=53104, queue=Incidents, subject=Crystal Units new server - email service setup OK?, ticket_status=closed, client=Crystal Units, priority=61, created=2024-12-09 10:29:50, last_txn_id=2291188>, <Ticket(id=3992, rt_number=53161, queue=Incidents, subject=Network unreachable, ticket_status=closed, client=OGT, priority=23, created=2024-12-11 01:01:12, last_txn_id=2291194>, <Ticket(id=4011, rt_number=53180, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=61, created=2024-12-12 00:00:04, last_txn_id=2258346>, <Ticket(id=4079, rt_number=53309, queue=Incidents, subject=proxysql1 systemd alert, ticket_status=closed, client=OpenCorporates, priority=61, created=2024-12-19 18:24:58, last_txn_id=2264239>, <Ticket(id=4047, rt_number=53245, queue=Incidents, subject=Full System Outage, ticket_status=closed, client=Trident Honda, priority=50, created=2024-12-16 08:18:06, last_txn_id=2260478>, <Ticket(id=3919, rt_number=53075, queue=Incidents, subject=Re: Urgent: Website is down, ticket_status=closed, client=Sysdoc, priority=41, created=2024-12-05 12:14:50, last_txn_id=2291182>, <Ticket(id=4070, rt_number=53268, queue=Incidents, subject=Puppet check-in failing on numerous systems, ticket_status=closed, client=Internal, priority=40, created=2024-12-18 15:18:32, last_txn_id=2261992>, <Ticket(id=4045, rt_number=53242, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=61, created=2024-12-16 00:00:03, last_txn_id=2260329>, <Ticket(id=3987, rt_number=53157, queue=Incidents, subject=Grafana datasource error, ticket_status=closed, client=OpenCorporates, priority=61, created=2024-12-10 18:11:36, last_txn_id=2261074>, <Ticket(id=3869, rt_number=53035, queue=Incidents, subject=Windmill/Piesup/RT error, ticket_status=closed, client=Internal, priority=40, created=2024-12-02 08:19:34, last_txn_id=2283211>, <Ticket(id=4049, rt_number=53247, queue=Incidents, subject=Ceph health on san1,2, ticket_status=closed, client=OpenCorporates, priority=61, created=2024-12-16 08:59:38, last_txn_id=2262513>, <Ticket(id=3863, rt_number=53030, queue=Incidents, subject=Potential MI - server freeze, ticket_status=closed, client=OpenCorporates, priority=41, created=2024-12-01 14:15:54, last_txn_id=2291164>, <Ticket(id=3937, rt_number=53092, queue=Incidents, subject=itcfs1/gw1/gw2.corp.itccompliance.co.uk connection lost, ticket_status=closed, client=ITC Compliance, priority=43, created=2024-12-06 13:47:35, last_txn_id=2291168>, <Ticket(id=3861, rt_number=53028, queue=Incidents, subject=ALARM: "Billing Alarm: 175 USD" in US East (N. Virginia), ticket_status=closed, client=Internal, priority=40, created=2024-11-30 21:26:53, last_txn_id=2283217>, <Ticket(id=3976, rt_number=53115, queue=Incidents, subject=Ceph PG damaged again - san1 - osd.18, ticket_status=closed, client=OpenCorporates, priority=62, created=2024-12-10 05:20:44, last_txn_id=2291204>, <Ticket(id=4095, rt_number=53325, queue=Incidents, subject=edb-lab-skye.askbio.com configuration agent error, ticket_status=closed, client=AskBio, priority=57, created=2024-12-27 10:22:29, last_txn_id=2264518>, <Ticket(id=4138, rt_number=53343, queue=Incidents, subject=tcl/avon/tcl-monitoring thanos compactror failure, ticket_status=closed, client=Internal, priority=40, created=2025-01-02 08:31:00, last_txn_id=2265474>, <Ticket(id=4092, rt_number=53322, queue=Incidents, subject=ALARM: "Billing Alarm: 55 USD" in US East (N. Virginia), ticket_status=closed, client=Internal, priority=41, created=2024-12-26 20:21:33, last_txn_id=2264957>, <Ticket(id=4072, rt_number=53270, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=61, created=2024-12-19 00:00:03, last_txn_id=2262507>, <Ticket(id=4137, rt_number=53342, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=62, created=2025-01-01 00:00:04, last_txn_id=2265467>, <Ticket(id=4085, rt_number=53316, queue=Incidents, subject=Front servers LE certificate expirations, ticket_status=closed, client=Kahootz, priority=58, created=2024-12-23 08:54:51, last_txn_id=2264014>, <Ticket(id=4088, rt_number=53318, queue=Incidents, subject=birket.tiger-computing.co.uk linux-health-check.co.uk certificate expiry, ticket_status=closed, client=Internal, priority=40, created=2024-12-24 08:35:46, last_txn_id=2264155>, <Ticket(id=4127, rt_number=53337, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=61, created=2024-12-31 00:00:03, last_txn_id=2265111>, <Ticket(id=4130, rt_number=53341, queue=Incidents, subject=compute11 OOM , ticket_status=closed, client=OpenCorporates, priority=60, created=2024-12-31 16:52:02, last_txn_id=2265709>, <Ticket(id=4105, rt_number=53334, queue=Incidents, subject=ALARM: "Billing Alarm: 65 USD" in US East (N. Virginia), ticket_status=closed, client=Internal, priority=40, created=2024-12-30 16:17:01, last_txn_id=2264962>, <Ticket(id=4080, rt_number=53310, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=61, created=2024-12-20 00:00:04, last_txn_id=2263084>, <Ticket(id=4032, rt_number=53233, queue=Incidents, subject=OC DB cluster recovery, ticket_status=closed, client=OpenCorporates, priority=70, created=2024-12-13 15:57:13, last_txn_id=2264790>, <Ticket(id=4093, rt_number=53323, queue=Incidents, subject=event-search1 pacemaker warning (ldirectord), ticket_status=closed, client=OpenCorporates, priority=40, created=2024-12-27 08:20:16, last_txn_id=2266354>, <Ticket(id=4103, rt_number=53333, queue=Incidents, subject=www.geograph.org.uk HTTP/S errors, ticket_status=closed, client=Geograph, priority=40, created=2024-12-30 12:11:17, last_txn_id=2264892>, <Ticket(id=4139, rt_number=53344, queue=Incidents, subject=woodlands.midnighthax.com apache config issue, ticket_status=closed, client=Internal, priority=40, created=2025-01-02 09:11:56, last_txn_id=2265542>, <Ticket(id=4101, rt_number=53331, queue=Incidents, subject=mammoth.tusknet rsnapshot failure, ticket_status=closed, client=Tusk IC, priority=43, created=2024-12-30 09:06:45, last_txn_id=2264836>, <Ticket(id=4020, rt_number=53221, queue=Incidents, subject=edb-lab-skye.askbio.com /weka mount failure, ticket_status=closed, client=AskBio, priority=63, created=2024-12-12 21:46:02, last_txn_id=2261444>, <Ticket(id=4144, rt_number=53348, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=61, created=2025-01-03 00:00:03, last_txn_id=2265840>, <Ticket(id=3826, rt_number=53020, queue=Incidents, subject=erfelectrical.co.uk - Performance issues , ticket_status=closed, client=ERF Electrical, priority=41, created=2024-11-29 09:48:08, last_txn_id=2283210>, <Ticket(id=4063, rt_number=53261, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=61, created=2024-12-18 00:00:06, last_txn_id=2261728>, <Ticket(id=4077, rt_number=53307, queue=Incidents, subject=DOWN: *.cirencester.ac.uk, ticket_status=closed, client=Cirencester College, priority=44, created=2024-12-19 13:53:42, last_txn_id=2264237>, <Ticket(id=3896, rt_number=53058, queue=Incidents, subject=geograph/prod/tcl-monitoring running otu of space, ticket_status=closed, client=Geograph, priority=45, created=2024-12-03 11:09:23, last_txn_id=2283241>, <Ticket(id=4064, rt_number=53262, queue=Incidents, subject=sql13 storage alert , ticket_status=closed, client=OpenCorporates, priority=61, created=2024-12-18 08:03:28, last_txn_id=2262529>, <Ticket(id=3884, rt_number=53048, queue=Incidents, subject=tcl/privileged/tcl-monitoring node memory usage, ticket_status=closed, client=Internal, priority=40, created=2024-12-02 11:44:04, last_txn_id=2283215>, <Ticket(id=4098, rt_number=53328, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=61, created=2024-12-30 00:00:03, last_txn_id=2264763>, <Ticket(id=3978, rt_number=53117, queue=Incidents, subject=ClamAV on C, D, E, ticket_status=closed, client=Kahootz, priority=60, created=2024-12-10 09:55:14, last_txn_id=2291198>, <Ticket(id=3936, rt_number=53091, queue=Incidents, subject=events-generation-data-objects-app1 no resque processes, ticket_status=closed, client=OpenCorporates, priority=42, created=2024-12-06 11:09:29, last_txn_id=2291208>, <Ticket(id=4060, rt_number=53257, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=61, created=2024-12-17 00:00:05, last_txn_id=2260964>, <Ticket(id=3999, rt_number=53168, queue=Incidents, subject=CRITICAL: System Health: Systemd State on xray.hosting.inovem.com, ticket_status=closed, client=Kahootz, priority=44, created=2024-12-11 14:49:53, last_txn_id=2258429>, <Ticket(id=3975, rt_number=53113, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=61, created=2024-12-10 00:00:03, last_txn_id=2256932>, <Ticket(id=3910, rt_number=53067, queue=Incidents, subject=Client using our system getting access issues, ticket_status=closed, client=Sysdoc, priority=46, created=2024-12-04 16:19:30, last_txn_id=2256226>, <Ticket(id=4019, rt_number=53188, queue=Incidents, subject=CRITICAL: System Health: Systemd State on avon1.tcl.internal, ticket_status=closed, client=Internal, priority=41, created=2024-12-12 17:57:50, last_txn_id=2259083>, <Ticket(id=3909, rt_number=53066, queue=Incidents, subject=vmsvr1/2.trident.lan cluster issue, ticket_status=closed, client=Trident Honda, priority=44, created=2024-12-04 15:45:25, last_txn_id=2253487>, <Ticket(id=3878, rt_number=53042, queue=Incidents, subject=efiling-stage.co.uk HTTPS on ef-v5-stage.c.ef-platform.internal, ticket_status=closed, client=BD Group, priority=43, created=2024-12-02 11:22:20, last_txn_id=2251443>, <Ticket(id=3866, rt_number=53032, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=61, created=2024-12-02 00:00:02, last_txn_id=2283216>, <Ticket(id=3889, rt_number=53052, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=61, created=2024-12-03 00:00:03, last_txn_id=2283222>, <Ticket(id=3818, rt_number=53016, queue=Incidents, subject=DOWN: cfsj01-idrac.cfs, ticket_status=closed, client=Cambridge Flow Solutions, priority=42, created=2024-11-28 16:52:15, last_txn_id=2283226>, <Ticket(id=3898, rt_number=53059, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=61, created=2024-12-04 00:00:03, last_txn_id=2283231>, <Ticket(id=3912, rt_number=53069, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=61, created=2024-12-05 00:00:04, last_txn_id=2283250>, <Ticket(id=3944, rt_number=53098, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=61, created=2024-12-09 00:00:03, last_txn_id=2291172>, <Ticket(id=3930, rt_number=53084, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=61, created=2024-12-06 00:00:02, last_txn_id=2291174>, <Ticket(id=3991, rt_number=53160, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=61, created=2024-12-11 00:00:03, last_txn_id=2291197>, <Ticket(id=4021, rt_number=53222, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=61, created=2024-12-13 00:00:05, last_txn_id=2291225>, <Ticket(id=4061, rt_number=53259, queue=Incidents, subject=vpn, ticket_status=closed, client=Global Brands, priority=42, created=2024-12-17 15:27:40, last_txn_id=2292467>]

Client updates report (Incidents)

02 Dec - 03 Jan

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-11 09:59:59.495883	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.495934	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.495942	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.495948	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.495953	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.495959	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.495963	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.495968	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.495973	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.495979	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.495984	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.495988	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.495993	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.495998	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496003	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496008	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496013	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496018	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496022	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496027	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496032	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496036	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496041	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496045	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496050	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496054	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496059	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496064	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496069	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496073	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496078	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496084	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496090	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496094	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496099	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496104	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496109	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496114	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496118	xxx	./services/model.py:838
DEBUG	2026-07-11 09:59:59.496123	xxx	./services/model.py:838