Client updates report (Admin)

08 Jun - 10 Jul

RT	Client	Replies missed	Subject
56195	Internal		October 14th 2026 Board Meeting Travel
57612	Internal	29 Jun	Support Meeting 13th August
57057	Internal		Support Team Meetings 2026
57613	Internal		Summer Company Meeting - 12th August 2026
58502	Internal		Weekly F&A housekeeping tasks
58529	BD Group	18 Jun	Change of Ownership
58447	Internal	09 Jun	Weekly F&A housekeeping tasks
58504	Internal		Salary run
58546	Internal		Weekly F&A housekeeping tasks
58407	Internal		Support Hours Rate Report
56194	Internal		July 15th 2026 Board Meeting Travel
58489	Internal	12 Jun	MSA to Penn Studio
58599	Internal		A document has been shared with you - (admin@tiger-computing.co.uk) Today 06/26/2026
58649	Internal		Weekly F&A housekeeping tasks
58581	Internal		Repeating invoices check
58604	Internal		Weekly F&A housekeeping tasks
58606	Internal		Carry out four weekly admin tasks
58583	Internal		Check for expiring contracts in Piesup
58456	Internal	09 Jun, 22 Jun	Name change (non-technical systems)

git hash: master (45d950f7)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.1.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	25.944 msec
System CPU time	0.000 msec
Total CPU time	25.944 msec
Elapsed time	44.842 msec
Context switches	34 voluntary, 1 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-07-10&start=2026-06-08
REMOTE_ADDR	10.42.13.2
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-07-10'
'start'	'2026-06-08'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Admin)', 'start': datetime.date(2026, 6, 8), 'end': datetime.date(2026, 7, 10)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Admin?end=2026-07-10&start=2026-06-08' [GET]>
tickets	[<Ticket(id=6761, rt_number=56195, queue=Admin, subject=October 14th 2026 Board Meeting Travel, ticket_status=stalled, client=Internal, priority=0, created=2025-10-14 11:02:21, last_txn_id=0>, <Ticket(id=8025, rt_number=57612, queue=Admin, subject=Support Meeting 13th August, ticket_status=open, client=Internal, priority=0, created=2026-03-10 10:03:17, last_txn_id=0>, <Ticket(id=7562, rt_number=57057, queue=Admin, subject=Support Team Meetings 2026, ticket_status=stalled, client=Internal, priority=0, created=2026-01-15 10:58:42, last_txn_id=0>, <Ticket(id=8026, rt_number=57613, queue=Admin, subject=Summer Company Meeting - 12th August 2026, ticket_status=stalled, client=Internal, priority=0, created=2026-03-10 10:23:28, last_txn_id=0>, <Ticket(id=8948, rt_number=58502, queue=Admin, subject=Weekly F&A housekeeping tasks, ticket_status=resolved, client=Internal, priority=0, created=2026-06-15 00:00:01, last_txn_id=0>, <Ticket(id=8975, rt_number=58529, queue=Admin, subject=Change of Ownership, ticket_status=resolved, client=BD Group, priority=0, created=2026-06-17 11:18:45, last_txn_id=0>, <Ticket(id=8861, rt_number=58447, queue=Admin, subject=Weekly F&A housekeeping tasks, ticket_status=resolved, client=Internal, priority=0, created=2026-06-08 00:00:02, last_txn_id=0>, <Ticket(id=8950, rt_number=58504, queue=Admin, subject=Salary run, ticket_status=resolved, client=Internal, priority=0, created=2026-06-15 00:00:07, last_txn_id=0>, <Ticket(id=8993, rt_number=58546, queue=Admin, subject=Weekly F&A housekeeping tasks, ticket_status=resolved, client=Internal, priority=0, created=2026-06-22 00:00:02, last_txn_id=0>, <Ticket(id=8821, rt_number=58407, queue=Admin, subject=Support Hours Rate Report, ticket_status=stalled, client=Internal, priority=0, created=2026-06-02 09:41:54, last_txn_id=0>, <Ticket(id=6760, rt_number=56194, queue=Admin, subject=July 15th 2026 Board Meeting Travel, ticket_status=open, client=Internal, priority=0, created=2025-10-14 11:00:05, last_txn_id=0>, <Ticket(id=8935, rt_number=58489, queue=Admin, subject=MSA to Penn Studio, ticket_status=stalled, client=Internal, priority=0, created=2026-06-11 15:40:44, last_txn_id=0>, <Ticket(id=9047, rt_number=58599, queue=Admin, subject=A document has been shared with you - (admin@tiger-computing.co.uk) Today 06/26/2026, ticket_status=resolved, client=Internal, priority=0, created=2026-06-26 13:37:27, last_txn_id=0>, <Ticket(id=9072, rt_number=58649, queue=Admin, subject=Weekly F&A housekeeping tasks, ticket_status=new, client=Internal, priority=0, created=2026-07-06 00:00:04, last_txn_id=0>, <Ticket(id=9028, rt_number=58581, queue=Admin, subject=Repeating invoices check, ticket_status=resolved, client=Internal, priority=0, created=2026-06-25 00:00:02, last_txn_id=0>, <Ticket(id=9052, rt_number=58604, queue=Admin, subject=Weekly F&A housekeeping tasks, ticket_status=resolved, client=Internal, priority=0, created=2026-06-29 00:00:01, last_txn_id=0>, <Ticket(id=9054, rt_number=58606, queue=Admin, subject=Carry out four weekly admin tasks, ticket_status=resolved, client=Internal, priority=0, created=2026-06-29 00:00:05, last_txn_id=0>, <Ticket(id=9030, rt_number=58583, queue=Admin, subject=Check for expiring contracts in Piesup, ticket_status=resolved, client=Internal, priority=0, created=2026-06-25 00:00:05, last_txn_id=0>, <Ticket(id=8870, rt_number=58456, queue=Admin, subject=Name change (non-technical systems), ticket_status=resolved, client=Internal, priority=0, created=2026-06-08 16:22:35, last_txn_id=0>]

Client updates report (Admin)

08 Jun - 10 Jul

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-06 20:33:09.931795	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931839	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931848	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931854	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931861	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931866	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931870	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931875	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931880	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931885	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931889	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931894	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931899	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931904	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931908	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931912	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931917	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931921	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931926	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931930	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931935	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931939	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931943	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931948	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931953	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931958	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931962	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931967	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931972	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931976	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931980	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931985	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931989	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931994	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.931999	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932003	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932008	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932012	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932017	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932022	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932026	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932031	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932036	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932040	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932045	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932050	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932056	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932061	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932066	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932071	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932076	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932080	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932085	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932090	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932094	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932100	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932104	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932109	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932114	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932119	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932124	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932130	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932134	xxx	./services/model.py:838
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DEBUG	2026-07-06 20:33:09.932144	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932150	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932156	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932161	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932165	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932170	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932177	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932184	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932191	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932198	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932206	xxx	./services/model.py:838
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DEBUG	2026-07-06 20:33:09.932216	xxx	./services/model.py:838
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DEBUG	2026-07-06 20:33:09.932226	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932231	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932236	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932241	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932248	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932252	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932258	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932263	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932267	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932272	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932277	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932283	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932288	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932293	xxx	./services/model.py:838
DEBUG	2026-07-06 20:33:09.932298	xxx	./services/model.py:838