Client updates report (Admin)

19 Mar

RT	Client	Replies missed	Subject
57157	Internal		Admin leaving actions for Terry Churchill
57525	Troika	03 Mar	New client onboarding (Admin steps): Troika
56920	Ingeus		Client Ingeus post-contract review
57100	Internal		Mini DebConf Hamburg 2026
56194	Internal		July 15th 2026 Board Meeting Travel
56195	Internal		October 14th 2026 Board Meeting Travel
57145	None	04 Mar	2026 Pricing
57058	Internal		Support Team Meeting - 13th May 2026
57057	Internal		Support Team Meetings 2026
56912	Ingeus		Client Ingeus termination
56789	OpenCorporates		Travel/Van/Recycler for OC decommissioning
57477	Internal	13 Mar	Sales commission
57701	Sucden		Sucden remove systems from support
57612	Internal		Support Meeting 13th August
56193	Internal		April 15th 2026 Board Meeting Travel
57613	Internal		Summer Company Meeting - 12th August 2026
57702	STS NHS FT		Business support contract

git hash: master (7e8c6c25)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.1.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.11.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	33.377 msec
System CPU time	0.872 msec
Total CPU time	34.249 msec
Elapsed time	53.964 msec
Context switches	34 voluntary, 0 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-03-19&start=2026-03-19
REMOTE_ADDR	10.42.140.159
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.1.0

Variable	Value
'end'	'2026-03-19'
'start'	'2026-03-19'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Admin)', 'start': datetime.date(2026, 3, 19), 'end': datetime.date(2026, 3, 19)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Admin?end=2026-03-19&start=2026-03-19' [GET]>
tickets	[<Ticket(id=7695, rt_number=57157, queue=Admin, subject=Admin leaving actions for Terry Churchill , ticket_status=resolved, client=Internal, priority=0, created=2026-01-30 16:27:58, last_txn_id=0>, <Ticket(id=7938, rt_number=57525, queue=Admin, subject=New client onboarding (Admin steps): Troika, ticket_status=new, client=Troika, priority=0, created=2026-03-02 10:45:59, last_txn_id=0>, <Ticket(id=7425, rt_number=56920, queue=Admin, subject=Client Ingeus post-contract review, ticket_status=stalled, client=Ingeus, priority=0, created=2026-01-06 13:00:54, last_txn_id=0>, <Ticket(id=7638, rt_number=57100, queue=Admin, subject=Mini DebConf Hamburg 2026, ticket_status=open, client=Internal, priority=0, created=2026-01-22 12:29:05, last_txn_id=0>, <Ticket(id=6760, rt_number=56194, queue=Admin, subject=July 15th 2026 Board Meeting Travel, ticket_status=stalled, client=Internal, priority=0, created=2025-10-14 11:00:05, last_txn_id=0>, <Ticket(id=6761, rt_number=56195, queue=Admin, subject=October 14th 2026 Board Meeting Travel, ticket_status=stalled, client=Internal, priority=0, created=2025-10-14 11:02:21, last_txn_id=0>, <Ticket(id=7683, rt_number=57145, queue=Admin, subject=2026 Pricing, ticket_status=open, client=None, priority=100, created=2026-01-30 11:12:45, last_txn_id=0>, <Ticket(id=7563, rt_number=57058, queue=Admin, subject=Support Team Meeting - 13th May 2026, ticket_status=stalled, client=Internal, priority=0, created=2026-01-15 10:59:59, last_txn_id=0>, <Ticket(id=7562, rt_number=57057, queue=Admin, subject=Support Team Meetings 2026, ticket_status=stalled, client=Internal, priority=0, created=2026-01-15 10:58:42, last_txn_id=0>, <Ticket(id=7417, rt_number=56912, queue=Admin, subject=Client Ingeus termination, ticket_status=stalled, client=Ingeus, priority=0, created=2026-01-05 16:15:34, last_txn_id=0>, <Ticket(id=7324, rt_number=56789, queue=Admin, subject=Travel/Van/Recycler for OC decommissioning , ticket_status=open, client=OpenCorporates, priority=0, created=2025-12-17 11:37:36, last_txn_id=2440238>, <Ticket(id=7922, rt_number=57477, queue=Admin, subject=Sales commission, ticket_status=stalled, client=Internal, priority=0, created=2026-02-25 14:40:46, last_txn_id=0>, <Ticket(id=8114, rt_number=57701, queue=Admin, subject=Sucden remove systems from support, ticket_status=open, client=Sucden, priority=0, created=2026-03-19 10:39:15, last_txn_id=0>, <Ticket(id=8025, rt_number=57612, queue=Admin, subject=Support Meeting 13th August, ticket_status=stalled, client=Internal, priority=0, created=2026-03-10 10:03:17, last_txn_id=0>, <Ticket(id=6759, rt_number=56193, queue=Admin, subject=April 15th 2026 Board Meeting Travel, ticket_status=stalled, client=Internal, priority=0, created=2025-10-14 10:45:09, last_txn_id=0>, <Ticket(id=8026, rt_number=57613, queue=Admin, subject=Summer Company Meeting - 12th August 2026, ticket_status=stalled, client=Internal, priority=0, created=2026-03-10 10:23:28, last_txn_id=0>, <Ticket(id=8115, rt_number=57702, queue=Admin, subject=Business support contract, ticket_status=resolved, client=STS NHS FT, priority=0, created=2026-03-19 11:38:00, last_txn_id=0>]

Client updates report (Admin)

19 Mar

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-03-21 18:37:12.501354	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501407	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501419	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501428	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501435	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501442	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501448	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501454	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501461	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501467	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501473	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501479	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501486	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501492	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501499	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501505	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501512	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501518	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501523	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501530	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501535	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501542	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501548	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501554	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501560	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501566	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501572	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501577	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501584	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501589	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501595	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501601	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501607	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501613	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501619	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501628	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501635	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501641	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501647	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501653	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501660	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501666	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501673	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501688	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501697	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501702	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501708	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501713	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501718	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501723	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501728	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501736	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501741	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501746	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501752	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501756	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501761	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501767	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501772	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501777	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501782	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501788	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501793	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501798	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501804	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501812	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501817	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501823	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501831	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501840	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501848	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501857	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501865	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501872	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501878	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501885	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501891	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501898	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501906	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501912	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501920	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501927	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501933	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501939	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501948	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501954	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501961	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501966	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501972	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501977	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501982	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501988	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501993	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.501999	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502005	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502013	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502019	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502025	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502031	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502037	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502046	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502051	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502057	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502063	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502068	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502074	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502080	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502086	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502092	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502101	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502108	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502116	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502124	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502133	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502139	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502145	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502150	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502156	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502163	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502169	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502174	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502180	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502186	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502192	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502198	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502208	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502214	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502220	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502225	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502232	xxx	./services/model.py:838
DEBUG	2026-03-21 18:37:12.502238	xxx	./services/model.py:838
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