Client updates report (Admin)

22 Dec - 23 Jan

RT	Client	Replies missed	Subject
55627	Internal		TCL branded mugs
56920	Ingeus	07 Jan	Client Ingeus post-contract review
56193	Internal		April 15th 2026 Board Meeting Travel
56194	Internal		July 15th 2026 Board Meeting Travel
56195	Internal		October 14th 2026 Board Meeting Travel
54555	Internal		Winter 2025 Company meeting
57058	Internal		Support Team Meeting - 13th May 2026
55554	Internal		Board meetings - 28th January 2026
56736	Internal	21 Dec	Azura Engineering - change of registered address
56821	Internal		Repeating invoices check
56789	OpenCorporates	22 Dec, 07 Jan	Travel/Van/Recycler for OC decommissioning
56730	Internal	28 Dec, 12 Jan	Velox disk collection
56905	Internal	06 Jan	Weekly F&A housekeeping tasks
57057	Internal		Support Team Meetings 2026
56805	Internal		Weekly F&A housekeeping tasks
56912	Ingeus		Client Ingeus termination
56862	Internal	31 Dec	JP&R Travel - Leeds/Manchester
56814	Novadata	24 Dec	Remove Leonis from support
56822	Internal	26 Dec	Check for expiring contracts in Piesup
56628	Tusk IC		Client Tusk : post contract review
54945	Internal		Register trademark
56959	Azura		Fwd: Overdue invoice INV-38631
56750	Internal	19 Dec	Hotel 18/19 Jan
56965	Internal	13 Jan	Weekly F&A housekeeping tasks
56932	Quickline	08 Jan	PO reference; please update to PO-021303
56964	Internal		Carry out four weekly admin tasks
57050	Internal		Salary run
57074	Internal		Support Hourly Rate report

git hash: master (c8f901f4)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.1	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.1.4	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.0	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.9.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.7.8	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.3	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.2	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.2	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.45	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.5	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	55.152 msec
System CPU time	0.170 msec
Total CPU time	55.322 msec
Elapsed time	77.617 msec
Context switches	53 voluntary, 42 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-01-23&start=2025-12-22
REMOTE_ADDR	10.42.13.14
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2026-01-23'
'start'	'2025-12-22'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Admin)', 'start': datetime.date(2025, 12, 22), 'end': datetime.date(2026, 1, 23)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Admin?end=2026-01-23&start=2025-12-22' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=6286, rt_number=55627, queue=Admin, subject=TCL branded mugs, ticket_status=stalled, client=Internal, priority=0, created=2025-08-12 13:20:44, last_txn_id=0>, <Ticket(id=7425, rt_number=56920, queue=Admin, subject=Client Ingeus post-contract review, ticket_status=stalled, client=Ingeus, priority=0, created=2026-01-06 13:00:54, last_txn_id=0>, <Ticket(id=6759, rt_number=56193, queue=Admin, subject=April 15th 2026 Board Meeting Travel, ticket_status=open, client=Internal, priority=0, created=2025-10-14 10:45:09, last_txn_id=0>, <Ticket(id=6760, rt_number=56194, queue=Admin, subject=July 15th 2026 Board Meeting Travel, ticket_status=stalled, client=Internal, priority=0, created=2025-10-14 11:00:05, last_txn_id=0>, <Ticket(id=6761, rt_number=56195, queue=Admin, subject=October 14th 2026 Board Meeting Travel, ticket_status=stalled, client=Internal, priority=0, created=2025-10-14 11:02:21, last_txn_id=0>, <Ticket(id=5259, rt_number=54555, queue=Admin, subject=Winter 2025 Company meeting, ticket_status=resolved, client=Internal, priority=0, created=2025-04-14 19:41:20, last_txn_id=0>, <Ticket(id=7563, rt_number=57058, queue=Admin, subject=Support Team Meeting - 13th May 2026, ticket_status=stalled, client=Internal, priority=0, created=2026-01-15 10:59:59, last_txn_id=0>, <Ticket(id=6199, rt_number=55554, queue=Admin, subject=Board meetings - 28th January 2026, ticket_status=stalled, client=Internal, priority=0, created=2025-07-31 10:54:30, last_txn_id=0>, <Ticket(id=7271, rt_number=56736, queue=Admin, subject=Azura Engineering - change of registered address, ticket_status=resolved, client=Internal, priority=0, created=2025-12-09 19:07:29, last_txn_id=0>, <Ticket(id=7356, rt_number=56821, queue=Admin, subject=Repeating invoices check, ticket_status=resolved, client=Internal, priority=0, created=2025-12-25 00:00:04, last_txn_id=0>, <Ticket(id=7324, rt_number=56789, queue=Admin, subject=Travel/Van/Recycler for OC decommissioning , ticket_status=stalled, client=OpenCorporates, priority=0, created=2025-12-17 11:37:36, last_txn_id=2440238>, <Ticket(id=7265, rt_number=56730, queue=Admin, subject=Velox disk collection, ticket_status=resolved, client=Internal, priority=0, created=2025-12-09 14:20:17, last_txn_id=0>, <Ticket(id=7410, rt_number=56905, queue=Admin, subject=Weekly F&A housekeeping tasks, ticket_status=resolved, client=Internal, priority=0, created=2026-01-05 00:00:06, last_txn_id=0>, <Ticket(id=7562, rt_number=57057, queue=Admin, subject=Support Team Meetings 2026, ticket_status=stalled, client=Internal, priority=0, created=2026-01-15 10:58:42, last_txn_id=0>, <Ticket(id=7340, rt_number=56805, queue=Admin, subject=Weekly F&A housekeeping tasks, ticket_status=resolved, client=Internal, priority=0, created=2025-12-22 00:00:04, last_txn_id=0>, <Ticket(id=7417, rt_number=56912, queue=Admin, subject=Client Ingeus termination, ticket_status=stalled, client=Ingeus, priority=0, created=2026-01-05 16:15:34, last_txn_id=0>, <Ticket(id=7398, rt_number=56862, queue=Admin, subject=JP&R Travel - Leeds/Manchester, ticket_status=resolved, client=Internal, priority=0, created=2025-12-30 14:14:55, last_txn_id=0>, <Ticket(id=7349, rt_number=56814, queue=Admin, subject=Remove Leonis from support, ticket_status=resolved, client=Novadata, priority=0, created=2025-12-23 14:33:38, last_txn_id=0>, <Ticket(id=7357, rt_number=56822, queue=Admin, subject=Check for expiring contracts in Piesup, ticket_status=resolved, client=Internal, priority=0, created=2025-12-25 00:00:04, last_txn_id=0>, <Ticket(id=7160, rt_number=56628, queue=Admin, subject=Client Tusk : post contract review, ticket_status=resolved, client=Tusk IC, priority=0, created=2025-11-28 12:34:33, last_txn_id=0>, <Ticket(id=5618, rt_number=54945, queue=Admin, subject=Register trademark, ticket_status=resolved, client=Internal, priority=0, created=2025-05-27 09:01:59, last_txn_id=0>, <Ticket(id=7464, rt_number=56959, queue=Admin, subject=Fwd: Overdue invoice INV-38631, ticket_status=resolved, client=Azura, priority=0, created=2026-01-09 14:11:05, last_txn_id=0>, <Ticket(id=7285, rt_number=56750, queue=Admin, subject=Hotel 18/19 Jan, ticket_status=resolved, client=Internal, priority=0, created=2025-12-11 10:12:10, last_txn_id=0>, <Ticket(id=7470, rt_number=56965, queue=Admin, subject=Weekly F&A housekeeping tasks, ticket_status=resolved, client=Internal, priority=0, created=2026-01-12 00:00:06, last_txn_id=0>, <Ticket(id=7437, rt_number=56932, queue=Admin, subject=PO reference; please update to PO-021303, ticket_status=resolved, client=Quickline, priority=0, created=2026-01-07 10:44:20, last_txn_id=0>, <Ticket(id=7469, rt_number=56964, queue=Admin, subject=Carry out four weekly admin tasks, ticket_status=resolved, client=Internal, priority=0, created=2026-01-12 00:00:04, last_txn_id=0>, <Ticket(id=7523, rt_number=57050, queue=Admin, subject=Salary run, ticket_status=resolved, client=Internal, priority=0, created=2026-01-15 00:00:04, last_txn_id=0>, <Ticket(id=7611, rt_number=57074, queue=Admin, subject=Support Hourly Rate report, ticket_status=open, client=Internal, priority=0, created=2026-01-19 14:19:52, last_txn_id=0>]

Client updates report (Admin)

22 Dec - 23 Jan

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-01-20 19:32:33.798990	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799037	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799045	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799051	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799057	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799062	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799068	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799079	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799087	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799092	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799098	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799103	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799109	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799114	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799119	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799124	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799129	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799135	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799141	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799146	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799151	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799156	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799161	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799166	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799171	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799176	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799181	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799186	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799191	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799196	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799201	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799206	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799211	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799217	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799222	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799227	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799232	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799236	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799241	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799246	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799251	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799256	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799261	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799266	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799271	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799277	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799282	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799287	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799292	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799297	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799302	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799306	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799311	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799316	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799322	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799327	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799332	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799337	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799342	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799346	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799351	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799356	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799361	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799366	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799371	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799376	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799381	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799386	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799391	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799396	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799402	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799406	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799412	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799416	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799421	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799426	xxx	./services/model.py:838
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DEBUG	2026-01-20 19:32:33.799442	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799447	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799452	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799457	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799462	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799467	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799472	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799477	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799482	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799487	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799492	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799497	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799502	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799506	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799511	xxx	./services/model.py:838
DEBUG	2026-01-20 19:32:33.799516	xxx	./services/model.py:838
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